Investment Sales Assistant

D.L. Evans Bank · United States

The Investment Sales Assistant provides administrative and clerical support to the investment representative in the Magic Valley area. He or she types and assembles letters, memos, reports and answers questions and directs telephone calls and visitors. The Investment Sales Assistant prepares documents, assembles and maintains data. He or she performs specific projects as assigned. The Investment Sales Assistant actively pursues obtaining licensing including life/health/disability and securities. He or she is responsible for managing existing client relationships by working with the Investment Representative, Investment Services Operations Coordinator and Investment Assistant.

Qualifications

• Must be at least 21 years old
• High school diploma or GED required; Associates degree or equivalent from a two-year college or technical school preferred
• At least one year of experience working in the financial services industry
• Experience is helpful, particularly in an investment environment
• Licensing, including Series 66 strongly preferred
• Accurate and attentive to detail
• Well organized
• Good typing skills
• Willing and able to help others
• Able to use a computer, adding machines, copy machines, and basic business equipment
• Able to get along well with coworkers
• Able to use the internet and e-mail and demonstrate an understanding of Microsoft Office products and usage

Responsibilities

• Assumes responsibility for the specific duties in order to support the investment representative

• Processes client paperwork for investment customers including opening, closing and changing documents

• Provides clerical support by updating customer files

• Processes customer transactions including checks received for deposit, recording purchases and sales, verifying deposit amounts and providing receipts

• Assists investment customers with inquiries, both in person and over the phone, including balance information, depositing of funds, forms, etc. Responds independently or refers questions/concerns when appropriate

• Updates client information when necessary, including address changes, beneficiary changes and bank/account information changes

• Tracks cases for issued policies, transferred assets and new clients in the 90-day welcome process

• Tracks pending business on DST program, SmartWorks Business Dashboard and any documentation missing/needed

• Prints annual review letters and follows-up with customers to schedule appointments

• Maintains sales blotters, checks received blotters and verifies mail logs

• Assumes responsibility for the effective performance of assigned administrative and clerical functions

• Receives and screens visitors and telephone calls and either notifies staff members or records and relays messages. Conducts visitors to proper offices and announces them

• Schedules appointments, branch training and customer meetings as needed

• Types and assembles a variety of documents, including memos, letters, and reports

• Sends correspondence to investment customers including birthday cards, anniversary cards, etc

• Maintains customer database. Tracks and maintains customer lists and addresses for mailings in Excel

• Files correspondence, memos, records, and reports

• Maintains inventory for departments office supplies and marketing materials

• Receives, reads and routes incoming mail, e-mail and correspondence. Logs correspondence as necessary

• Corresponds with customers through phone, mail, fax, e-mail or in person

• Assumes responsibility for preparing and maintaining assigned records and reports

• Assembles and maintains reporting and related data on a regular and special basis

• Prepares a monthly checklist report for investment representatives and other reports as needed

• Submits updated customer lists to appropriate investment personnel monthly

• Submits sales blotters and logs to appropriate investment personnel on the first business day of the month

• Maintains confidentiality
• Resolves or appropriately refers questions, requests, complaints, and problems
• Keeps management informed of area activities and any significant problems or concerns
• Attends meetings as required
• Serves as a representative for D.L. Evans Bank in the community
• Promotes D.L. Evans Bank at all times

D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!

• Medical Insurance
• Dental Insurance
• Vision Insurance
• FSA
• 401(k)
• Employee Stock Ownership Plan
• Paid Vacation
• Sick Time
• Life Insurance
• Long-term Disability Insurance