Service Delivery Manager

We’re Hiring: Service Delivery Manager – Cloud Platform Experience: 5–7 years | Location: Andheri, Mumbai | Type: Full-time About the Role We’re looking for a hands-on Service Delivery Manager who can lead cloud infrastructure delivery across AWS and Azure , manage customer expectations, ensure SLA/KPI compliance, and keep operations running smoothly. If you enjoy solving problems, driving service excellence, and working with smart cloud teams, this could be a great fit. What You’ll Do Cloud Skills We’re Looking For Own end-to-end delivery of cloud and infrastructure managed services. Ensure SLA, KPI, incident, problem, change, and release management excellence. Act as the key customer contact for service reviews, escalations, and improvements. Lead and mentor cloud/infrastructure engineer