Customer Service Representative

Customer Support Executive – US Healthcare (Inbound Voice) - Location Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service) Shift & Schedule - Night Shift aligned with U.S. time zones - Days Off: Fixed weekends – Saturday & Sunday - Rotation: Monday to Friday workweek About the Role As a part of our US healthcare support team, you will: - Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets. - Resolve queries professionally and accurately, ensuring timely issue resolution. - Listen actively, empathize, and provide clear, personalized support. Requirements - Strong communication skills in English (verbal & written), preferably US accent-neutral. - Minimum 12th pass; graduation or diploma is a plus. - Comfortable working night shifts in