Discipline Ops Mgr I (Plumbing)

Smith Seckman Reid, Inc · Dallas, United States

What You'll Do

• As a Discipline Operations Manager I, you'll lead a discipline subgroup-building people and processes, aligning staffing and schedules, raising technical quality, and driving performance so our teams deliver Total Project Success for clients.
• Partner with other Discipline Operations Managers and the Discipline Operations Director to allocate weekly hours and staff across projects.
• Guide, direct, and mentor subgroup members; cultivate a culture of growth, accountability, and collaboration.
• Manage performance-set expectations, provide feedback, conduct evaluations, and address performance gaps proactively.
• Collaborate with Project Managers to ensure adequate staffing and skill mix; support recruiting, onboarding, and annual performance cycles.
• Ensure design services meet professional standards, client requirements, and corporate objectives; oversee subgroup QA/QC execution.
• Evaluate and resolve atypical or complex design issues; provide expert guidance to teams and clients.
• Coordinate with the Technical Discipline Leader to implement process improvements and discipline standards; publish procedures.
• Foster engagement within the subgroup and program; ensure effective interdiscipline coordination and communication.
• Address and resolve conflicts within the team or across departments; improve processes to prevent recurrence.
• Develop and execute employee development plans; facilitate mentorship pairings and internal training.
• Establish and maintain relationships with clients, contractors, and manufacturers; perform engineer/PM responsibilities as needed.
• Review and approve timesheets and expense reports; support annual budgeting and provide datadriven input to leadership.
• Partner with HR and the Discipline Operations Director on recruitment strategies, performance management, policy implementation, and compensation assessments to ensure equitable pay practices.
• Manage and drive subgroup KPIs (utilization, chargeable goals, timesheets, overtime, turnover, engagement); report progress and actions.
• Maintain inoffice presence and meaningful connections across locations, including periodic visits to offices with direct reports.

Who We're Looking For

Minimum Requirements:

• A registered technical professional or technical professional with at least 10 years of practical experience in one of the technical disciplines practiced by the firm
• 5 years of experience in a consulting engineering firm
• Proficient within the discipline of expertise
• Active and up to date in NCEES council record, if applicable
• Experience managing projects of small to mid-scale scope and complexity

Preferred Qualifications:

• Thorough knowledge of Microsoft Office (Word, Excel, Outlook) and web browsers; general knowledge of Revit and discipline software.
• Knowledge of contracts, project management, resource allocation, and financial/KPI fundamentals for a technical unit.
• Clear written communication, technical writing, effective presentations, and strong speech clarity.
• Team building, mentoring, delegation, negotiation, and conflict resolution skills across disciplines and offices.
• Judgment, organization, and attention to detail to orchestrate multiple activities and drive continuous improvement.

What We Offer

• 100% Employee-Owned - Ownership from day one with immediate ESOP vesting.
• Retirement Savings - 401(k) with immediate vesting and a generous company match.
• Health & Wellness - Medical, dental, and vision coverage, plus companyfunded HSA contributions for HDHP plans.
• Company-Paid Protection - Life insurance, AD&D, and short and long term disability at no cost to you.
• Work-Life Balance - Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
• Career Growth - Tuition reimbursement and ongoing professional development support.

SSR is an Equal Opportunity / Affirmative Action Employer

EEO Disabled/Veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities