Openings for Technical Voice & Chat Process - Chennai/Night Shift

Movate · Chennai, India

Job Opportunity for Technical Support Engineer (International Voice& Chat Process) at Movate Technologies, Chennai

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

Job Title: Technical Voice Process & Technical Chat support(International)

Experience Required: Minimum 1 Year of experience from Technical voice & Chat

Educational Qualification: Any Bachelors Degree

Perks & Benefits:

• Pick-up and drop cab facility (doorstep)
• Provident Fund
• Medical Insurance

Technical Support Voice &Chat Role

Responsibilities:

· Respond promptly, courteously, and knowledgeably to technical support inquiries

· Provide top-tier support to all customers with a goal of first call resolution

· Educate customers on system installation/use, and assist in troubleshooting

· Utilize prior customer support experience to enable customer success and happiness

· Use problem-solving skills to solve customer issues and address concerns

· Outbound calls to current customers to address issues, when needed

Notice Period : Immediate Joiner/15 Days

Educational Qualification: Any Bachelor’s Degree

How to Apply:

If your experience matches the above job description, kindly send your updated resume to:

Contact: - Divya :