Operations Lead: Account Management & CX (AI-Driven)

Marvin · Thornton, United States

TruStile Doors, a national manufacturer of premium architectural doors, is seeking an Account Management Operations Manager to join our Residential Accounts team.

You will oversee customer service operations, partner with leadership, evaluate performance metrics, leverage AI-enabled solutions, and drive improvements across the quote-to-order lifecycle.

Ideal candidates have 5+ years in customer service/operations and a track record of cross-functional leadership.