Senior Revenue Operations Analyst
Zywave · Mumbai, India
FULL TIME
Job Description
Zywave is hiring a Senior Revenue Operations Analyst to drive reporting, dashboards, and data-driven insights for our Sales and Client Success teams. You'll own key metrics reporting, partner with U.S.-based stakeholders, and turn business questions into trusted dashboards and analysis.
What you'll do: Build and maintain dashboards for pipeline, bookings, forecast, win rate, renewals, and churn Create and optimize Salesforce reports, dashboards, and CRM-based views Use Snowflake/SQL to pull, transform, and validate sales and CS data Analyze SaaS metrics to uncover root causes behind missed bookings, pipeline gaps, and churn Build reporting assets in Tableau, Power BI, Sigma, Looker, or similar BI tools Leverage AI tools to speed up analysis, documentation, and stakeholder support
What you bring: 5+ years in Revenue Operations, Sales Operations, GTM Analytics, or SaaS Analytics Strong grasp of B2B SaaS metrics (pipeline, bookings, forecast, churn, retention, expansion) Hands-on Salesforce reporting/dashboard experience Strong SQL/Snowflake and BI tool experience Excellent communication, QA, and troubleshooting skills Ability to work U.S. business hours
Nice to have: Experience in insurtech, fintech, HR tech, or similar B2B SaaS Familiarity with tools like Clari, Gong, Outreach, Gainsight, or CPQ platforms
What you'll do: Build and maintain dashboards for pipeline, bookings, forecast, win rate, renewals, and churn Create and optimize Salesforce reports, dashboards, and CRM-based views Use Snowflake/SQL to pull, transform, and validate sales and CS data Analyze SaaS metrics to uncover root causes behind missed bookings, pipeline gaps, and churn Build reporting assets in Tableau, Power BI, Sigma, Looker, or similar BI tools Leverage AI tools to speed up analysis, documentation, and stakeholder support
What you bring: 5+ years in Revenue Operations, Sales Operations, GTM Analytics, or SaaS Analytics Strong grasp of B2B SaaS metrics (pipeline, bookings, forecast, churn, retention, expansion) Hands-on Salesforce reporting/dashboard experience Strong SQL/Snowflake and BI tool experience Excellent communication, QA, and troubleshooting skills Ability to work U.S. business hours
Nice to have: Experience in insurtech, fintech, HR tech, or similar B2B SaaS Familiarity with tools like Clari, Gong, Outreach, Gainsight, or CPQ platforms
Details
| Company | Zywave |
| Location | Mumbai, India |
| Type | FULL TIME |
| Niche | general |