Assistant operations manager

We’re Hiring at WNS!
Assistant Manager-Operations | WNS Nashik
We have an exciting opportunity for Assistant Manager - Operations to join our dynamic team at WNS-Nashik. If you are passionate and looking for a role that offers both challenges and growth, we want to hear from you!
Location: Nashik (Work-from-office)
Shift: 24x7 | US Shift
Experience: 5+ years
Interested candidates please apply on below link: Ww PN
neeta.nasikkar@
Job Description
Leading a team of 30-35 agents and SME's to perform effectively against set SLAs/KPIs
Executing strategies to improve your teams’ overall performance
Leading interventions to deliver change and transformation within the business adding value to the business Managing teams with effective leadership, coaching and support
Working closely with other departments to ensure effective operations Client Interactions and Management
Monitoring KPI, Performance Metrics , Accuracy/Quality, Shift Adherence
Qualifications
Graduate
Excellent Communication skills Minimum 2 years’ Experience in handling a team
Interested candidates please apply on below link: Ww PN
neeta.nasikkar@