Senior Patient Financial Counselor

Ensemble Health Partners · Appleton, United States

Ensemble Health Partners is seeking a Senior Financial Navigating Specialist to guide patients through complex financial aspects of care while supporting provider revenue goals. In this role, you will conduct insurance verification, estimate patient responsibility, explain coverage options, and structure payment plans to reduce financial stress for patients. You will analyze account trends, identify barriers to reimbursement, and collaborate with revenue cycle, clinical, and customer service teams to resolve issues. This mission-driven position combines analytics, systems expertise, and compassionate, patient-facing support to improve financial outcomes and experiences.