Receptionist & Customer Experience Executive
Masterpet Care · India
FULL TIME
Job Description
Job description:
Location: Vennala, Kochi
Company: Masterpet Care Private Limited
About Us
Masterpet is a tech-first pet care company based in Kerala, focused on delivering modern, high-quality grooming, wellness, and retail services for pets. We combine technology with genuine pet care to create a premium experience for pet parents.
We are looking for a responsible and pet-loving Receptionist & Customer Experience Executive to manage our pet store operations in Vennala, Kochi.
Key Responsibilities
- Welcome and assist customers visiting the store
- Handle appointment bookings and billing (POS system)
- Answer phone calls and WhatsApp inquiries professionally
- Maintain store cleanliness and front desk organization
- Assist in managing inventory and stock display
- Coordinate with grooming staff for smooth daily operations
- Drive the pet pickup & drop van when required
- Ensure pets are handled safely and comfortably
Requirements
- Comfortable handling dogs and cats
- Good communication skills (Malayalam, English and basic Hindi)
- Friendly, confident, and customer-focused personality
- Basic computer knowledge
- Valid driving license (LMV)
- Freshers can apply
Preferred Qualities
- Interest in pets and animal care
- Responsible and punctual
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
Salary & Benefits
- Competitive salary based on experience
- Growth opportunity in a fast-growing pet care startup
- Friendly and energetic work environment
Job Type: Full-time
- Work Location: In person
Details
| Company | Masterpet Care |
| Location | India |
| Type | FULL TIME |
| Niche | general |
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