Client Relationship & Sales Manager

Client Communications & Conversion Manager — Full-Time | Hybrid Company: Houspire Work Mode: Hybrid Employment Type: Part-Time Compensation: ₹20,000–₹25,000/month fixed performance-based incentives on successful conversions About Houspire Houspire is an AI-powered online interior design company helping homeowners transform their spaces through professional interior design services, 3D visualizations, and technology-driven workflows. We’re looking for a Client Communications & Conversion Manager who will be responsible for speaking with prospective clients who have already shown interest in Houspire, understanding their requirements, explaining our services clearly, and helping them confidently move from an enquiry to a paid design engagement. This is primarily a warm-lead conversion role, not a cold-calling role. The focus is on excellent client communication, relationship building, structured follow-ups, and conversions. Key Responsibilities Connect with warm leads and incoming enquiries through calls, WhatsApp, and other communication channels Understand each client's home, design requirements, expectations, budget, and concerns Clearly explain Houspire's services, process, deliverables, timelines, and pricing Recommend the most suitable Houspire service/package based on the client's requirements Build trust with prospective clients and guide them through their decision-making process Handle questions, objections, pricing concerns, and hesitation with patience and confidence Follow up consistently with interested leads without making the interaction feel overly sales-driven Drive qualified leads towards successful paid conversions Maintain accurate records of conversations, follow-ups, lead status, and conversions Re-engage promising leads who have gone inactive Coordinate with the design team for a smooth handover after conversion Identify recurring client questions, objections, and feedback to help improve Houspire's sales process What We're Looking For Excellent verbal and written communication skills Strong command of English and Hindi; additional languages are a plus Strong interpersonal skills and the ability to build rapport quickly A patient, empathetic, confident, and persuasive communication style Ability to listen carefully and understand what a client actually needs Comfortable discussing pricing, handling objections, and closing a sale Strong follow-up discipline and ownership of leads Ability to manage multiple client conversations simultaneously Organized and comfortable working with WhatsApp, CRM tools, spreadsheets, and digital communication platforms Self-driven and capable of working effectively in a hybrid environment Target-oriented while maintaining a positive client experience Preferred Experience 1–3 years of experience in client servicing, inside sales, business development, customer success, or another client-facing role Experience converting inbound or warm leads into paying customers Previous experience in interior design, architecture, real estate, home improvement, furniture, or other high-consideration consumer services is an advantage Understanding of residential interiors is helpful but not mandatory Compensation & Incentives Fixed Salary: ₹20,000–₹25,000 per month, depending on experience and capabilities. Performance Incentives: Additional incentives will be paid based on successful client conversions, giving you the opportunity to earn more based on your performance. We are looking for someone who is motivated not just by conversations, but by t aking ownership of leads and successfully converting them into Houspire clients. Key Success Metrics Performance in this role will be measured primarily through: Warm lead-to-paid-client conversion rate Number and value of successful conversions Follow-up consistency and response time Quality of client communication Lead pipeline management Client experience during the pre-sales journey Quality of handover to the design team The Ideal Person for This Role You're someone who can speak to a homeowner and make You can make homeowners feel understood, not pressured. You know when to listen, explain, follow up, and confidently guide a client towards the next step. You build trust by understanding their needs, addressing concerns, and clearly communicating the value of the service. ion conversion-based incentives Flexible hybrid working model Opportunity to work with a growing Interior Design AI startup Direct exposure to customers and Houspire's growth journey Opportunity to develop strong skills in consultative selling and client relationship management Exposure to technology-driven interior design workflows Career growth as Houspire's client base and sales operations expand How to Apply Send your resume along with a short note about your experience in client communication, sales, business development, or converting leads into customers to: Subject: Application — Client Communications & Conversion Manager