Community care coordinator

Ekya Vana Early Years · Bengaluru urban, India

Position: Community Care Coordinator (CCC)

Location: Haralur

Role Overview

: The Community Care Coordinator (CCC) is the primary point of connection between families, classrooms, and the centre leadership. This role ensures smooth day-to-day coordination of child care, parent communication, admissions support, transitions between programs (preschool daycare), and overall family experience at the centre

. The CCC plays a critical role in creating a warm, responsive, and well-managed care ecosystem for children and parents

.
Key Responsibilitie

s: Child & Family Coordinati

on● Serve as the first point of contact for parents for daycare and care-related querie

s.● Support child transitions between age groups, programs, and routine

s.● Monitor daily attendance, arrivals, departures, and extended care schedule

s.● Ensure children's care needs are communicated clearly to teachers and caregiver

s. Daycare Operatio

ns● Oversee smooth functioning of the daycare program (from 9:30 am onwards

).● Coordinate staffing schedules for daycare, including handovers between teachers and caretaker

s.● Ensure compliance with child–adult ratios and safety protocol

s.● Track daycare enrollme

nt Parent Communicati

on● Maintain consistent, empathetic communication with parent

s.● Share daily updates, reminders, and care-related informatio

n.● Address parent concerns in coordination with the Centre Head and teaching tea

m.● Support onboarding of new families into daycare and preschool program

s. Centre Coordinati

on● Work closely with teachers, housekeeping, security, and support staf

f.● Ensure readiness of shared spaces used for care (rest areas, washrooms, nap zones

).● Coordinate meal times, nap schedules, and hygiene routine

s.● Support emergency response and escalation when require

d. Documentation & Recor

ds● Maintain accurate records for attendance, daycare usage, authorizations, and care note

s.● Ensure consent forms, emergency contacts, and medical information are up to dat

e.● Support Centre Head with basic reports and operational trackin

g. Safety & Complian

ce● Ensure children are released only to authorized adult

s.● Follow child safety, health, and hygiene protocols strictl

y.● Coordinate with nurse/medical support (if applicable) and manage first-level incident documentatio

n.
Qualifications & Experien

ce: Experie

nce● 2–4 years of experience in childcare, preschool/daycare operations, school coordination, or family servic

es.● Experience working directly with parents and young children is a p

lus Key Skills & Attribu

tes● Strong interpersonal and communication skil

ls.● Calm, caring, and solution-oriented approa

ch.● Highly organized with attention to deta

il.● Ability to multitask in a dynamic centre environme

nt.● Comfort working closely with children, parents, and sta

ff.● Basic digital skills for records, communication, and reporti ng.