Front office executive

Pasban - The Gatekeeper · Maharashtra, India

We're hiring a Front Office Executive for our upcoming boutique wellness property in Mulshi — an hour from Pune, tucked into the Sahyadri hills, overlooking the lake. Small inventory, strong sense of place, real local food, unhurried service.

Pasban — The Gatekeeper is the next chapter from Akhil Anand, who scaled Tree of Life Resorts & Hotels into one of India's most respected boutique hospitality brands (eighteen destinations across the country).

Who we're looking for

- 2–4 years at the front desk of a boutique hotel or resort, with time spent owning check-ins, check-outs and the guest ledger on your own shift

- Hands-on with a PMS (IDS, Opera, e Zee or similar), OTA and booking-engine reservations, billing and night audit

- Comfortable being the first and last face a guest sees — warm, unhurried, and genuinely curious about people

- Able to hold the room when things go sideways: overbookings, late arrivals, guest complaints, coordination with housekeeping and F& B

- Fluent, confident English; Marathi or Hindi a plus for local coordination

- Pre-opening experience is a plus, not a must

What we offer

- Full-time role, based on-site in Mulshi

- Accommodation and meals provided on the property — you live where you work, in one of the most beautiful settings in Maharashtra

- A team that shares the same philosophy about what a hotel should feel like

- Direct reporting to the Hotel Manager, with close access to the founder