Program & Licensing Coordinator

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Are you the person everyone relies on to keep things organized, track the details, and make sure nothing falls through the cracks?We're looking for a highly organized Program & Licensing Coordinator to support the day-to-day administration of software licenses and SaaS applications within a large organization. This is a great fit for someone with an Executive Assistant, Office Manager, Operations Coordinator, Program Coordinator, or administrative operations background who has also had hands-on exposure to software license administration or SaaS management.You'll work within an established process, keeping licensing information accurate, tracking expirations, maintaining documentation, supporting employee requests, and escalating exceptions when appropriate.
What you'll be doingTrack and maintain software licenses, assignments, renewals, and expiration datesSupport the day-to-day administration of SaaS tools such as Smartsheet, Adobe, , DocuSign, Articulate, and MiroMaintain accurate records, reports, spreadsheets, and program documentationAssist employees and managers with individual software and licensing requestsSupport established approval workflows and ensure requests move through the appropriate processCoordinate with internal stakeholders and vendors to gather information and resolve routine questionsKeep multiple requests, deadlines, and follow-ups organized at the same timeHandle routine needs independently and escalate exceptions or unusual situations to the Program Specialist
What we're looking forHands-on experience supporting software/SaaS license administration, including areas such as license assignments, renewals, expirations, subscriptions, or license trackingStrong administrative or operational experience with tracking, reporting, data management, and documentationHighly organized and detail-oriented with the ability to manage multiple requests and deadlinesStrong written and verbal communication skillsComfortable working with employees, managers, vendors, and stakeholders across an organizationExperience following established processes while independently handling routine requestsComfortable learning and supporting multiple technology platforms
Backgrounds that could translate wellWe'd especially like to hear from candidates with experience as an:Executive AssistantOffice Manager xzbcwsv Operations CoordinatorProgram CoordinatorAdministrative CoordinatorBusiness Operations SpecialistApplication/SaaS AdministratorLicensing Coordinatorparticularly if you've been responsible for software licenses, SaaS subscriptions, user access, renewals, technology purchasing, or application tracking.
Why it's worth exploringGain hands-on experience supporting a portfolio of widely used SaaS applicationsBuild additional experience in software licensing, vendor operations, and program managementWork within a clearly defined process and escalation structureHybrid schedule with onsite collaboration Tuesday–Thursday and remote work Monday and FridayOpportunity to support a large organization while strengthening your technology operations experience