Patient Service Clinician

Patient Service Clinician - Fort Campbell Area (Kentucky/Tennessee)

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
About UsAdvent Medical provides high-quality orthopedic medical devices and support services to activeduty and retired military members and their families. We’re committed to delivering exceptionalpatient care, professionalism, and precision in every interaction. As our company continues togrow, we’re seeking motivated individuals who want to build a long-term career in the medicaldevice industry.
About the RoleWe’re hiring a Patient Service Clinician to provide orthotic fitting and patient care services tothe Fort Campbell community. This is a full-time, hourly, hands-on, patient-facing role ideal forsomeone looking to build a career in orthopedics and patient care.
You’ll fit and educate patients on a wide range of orthopedic devices, working closely with ourreferring providers to ensure every patient receives timely, professional, high-quality care - fromscheduling through fitting and follow-up. Fittings take place at a designated office location in theFort Campbell area, with minimal travel required.
Key ResponsibilitiesPerform fittings and castings for custom foot orthotics, orthopedic braces (ankle, knee, wrist, back, shoulder), compression products, and related devices.Review prescriptions, medical history, and diagnoses, and collaborate with referring providers as needed.Adjust devices to ensure comfort, alignment, and functional effectiveness, and provide follow-up adjustments as needed. Educate patients on the proper use, care, and expectations of their devices.Accurately document fittings, adjustments, and patient interactions for billing and compliance.Treat Protected Health Information (PHI) with confidentiality in accordance with HIPAA standards.Schedule and coordinate patient appointments, fittings, and follow-up care.Field incoming calls from patients and either assist directly or route inquiries appropriately.Support regional sales initiatives and communicate clearly with internal departments.Limited local travel within the Fort Campbell area may be required.
Who You AreHighly organized, detail-oriented, and dependable.Professional and compassionate with strong communication skills.Comfortable working independently and managing multiple tasks.Patient-centered, with a genuine interest in orthopedic care and a willingness to learn.
QualificationsHigh school diploma or equivalent required; college degree in a related field (e.g., kinesiology, exercise science, health sciences) preferred.Certification as an Orthotic Fitter and/or Pedorthist preferred; certified candidates will be given priority consideration.Prior experience in orthotics, DME, or a related healthcare setting preferred. Candidates with strong clinical aptitude and a willingness to learn are encouraged to apply.Ability to stand for extended periods and handle orthopedic devices.Valid driver’s license and reliable transportation.
Training and DevelopmentTraining is comprehensive and ongoing, ensuring you gain the clinical knowledge andconfidence to provide exceptional patient care and progress within the organization.
Compensation$25/hourBonus opportunities
ScheduleFlexible based on patient volume and scheduling needs. This is an hourly, overtime-eligibleposition.
Why Join Advent MedicalBe part of a mission-driven company serving the military community.Gain hands-on clinical experience in orthotics and patient care. xzbcwsv Opportunities for growth and advancement as our company expands.
If you’re dependable, patient-focused, and ready to build a rewarding career in orthopedicpatient care, we’d love to hear from you.