Accountant @ resonate cx

Accountant

Resonate Solutions — Finance Team

Location: Kochi, India (on-site) | Reports to: Finance Manager, Sydney | September 2026

About Us

Resonate Solutions is an Australian B2 B Saa S company delivering customer experience software to enterprise clients across Australia and globally. Our Finance team is small, commercially focused, and works directly with leadership — every role has real visibility and impact.

The Opportunity

We are looking for a capable, hands-on Accountant to own the day-to-day finance cycle for our Kochi office, reporting directly to the Finance Manager in Sydney. This is a broad role that spans both operational finance and reporting — you will prepare customer billing, manage receivables, keep month-end clean, review the bookkeeping, and produce the commission, management, and dashboard reporting the business runs on.

You will own your deliverables end-to-end and be trusted to get the numbers right with limited supervision. This is not a narrow processing seat — accuracy, judgement, and reliable reporting are what the role is measured on.

What You'll Do

Operational Finance

Sales invoice preparation — prepare the monthly customer billing — reconcile store/site counts and SMS usage against each contract, capture new customers and pricing changes, and confirm every customer is invoiced the correct amount, on time, each billing cycle Accounts Receivable — manage the AR ledger; follow up on overdue accounts, drive collections, and keep Debtor Days within target Client inquiries — respond promptly and professionally to customer inquiries on invoices, statements, and account queries Customer contract preparation & maintenance — prepare customer agreements from approved templates, keep the contract tracker current, and submit prepared contracts to the Finance Manager for approval Month-end journals & reconciliations — prepare and post month-end adjusting journal entries and supporting reconciliations so the books are accurate and close-ready across both trading entities Leave reconciliations — maintain and reconcile group-wide leave balances in Employment Hero Review of bookkeeping — review the bookkeeper's work — bank and credit-card reconciliations, supplier bill coding, and inter-company reconciliation — for accuracy, and flag or correct issues before month-end

Reporting & Analysis

Commission & bonus reporting — reconcile and prepare the monthly/quarterly sales commissions and CSM KPI bonuses Management reporting — produce the weekly, fortnightly, monthly, and quarterly management reports accurately and on schedule Dashboard & template development — maintain the bespoke reporting workbooks and dashboards the team relies on — and improve them over time

What We're Looking For

Must Have

3+ years of commercial accounting experience — billing/invoicing, AR, month-end journals & reconciliations, and reporting (not audit, not tax) Strong, practical Excel — you can build and maintain reports, reconciliations, and commission workbooks from scratch using pivot tables, lookups (VLOOKUP / INDEX-MATCH) and formulas; not just filling in existing templates Able to work independently and accurately with limited supervision — you own your deliverables end-to-end and get the numbers right the first time Highly organised and deadline-driven — reliably manages recurring weekly, monthly, and quarterly cycles Xero experience is desirable; experience with any cloud accounting system (QBO, MYOB, Sage, etc.) is acceptable — you must be able to pick up Xero quickly Clear written English for daily communication with the Sydney team Available from 8:00 IST to ensure overlap with Sydney Based in Kochi / Ernakulam, or committed to relocating

Strong Advantage

Experience preparing commission/bonus reporting or management reports Experience in a Saa S or tech company Power BI or other dashboarding tools (development, not just viewing) Familiarity with Planhat, Employment Hero, or similar platforms CA / CMA / ACCA (part-qualified or completed) Comfortable using AI tools to work more efficiently

Why This Role

Broad ownership across both operational finance and reporting — not a narrow processing seat Report directly to the Sydney Finance Manager; your reports reach leadership Real exposure to Saa S business operations and metrics Stable, bootstrapped business with a strong enterprise client base Flat management culture with room to grow as the Finance function expands

Engaged via Acquarius | Kochi / Ernakulam preferred; relocation considered | September 2026