Customer Support Specialist, Private Platform (Financial Data)

FinTech Collective, LLC · Pakistan

Octus is seeking a Customer Support Specialist to deliver exceptional service to clients via email, phone, and chat. You will handle account permissioning requests, inquiries, complaints, and technical issues with timely, accurate responses.

You'll work with cross-functional teams across Tech, Product Operations, Customer Success, and Data, gaining exposure to how the company functions daily while maintaining data security and client focus.