Business Head – Platos (Elior)

About the Role We are looking for an entrepreneurial and commercially driven Business Head to lead Platos as a distinct business vertical within the Elior ecosystem, focused on food aggregation and technology-enabled solutions for institutional catering. The role will have end-to-end ownership of the business, including growth, customer relationships, operations, food partner network and team leadership. Key Responsibilities • Own the strategy, growth and overall performance of the Platos vertical. • Lead and manage Sales, Operations, Customer Management and Food Partner/Supply relationships. • Drive new customer acquisition, strategic accounts and business expansion. • Build and strengthen a scalable network of food partners and catering operators. • Ensure strong operational delivery, customer satisfaction and retention. • Work closely with Product & Technology teams to translate customer and operational needs into technology solutions. • Identify opportunities to leverage Elior's capabilities, relationships and scale to grow the business. • Build, mentor and lead a high-performing cross-functional team. • Own key business metrics including revenue, GMV, margins, growth and profitability. Ideal Candidate • 10 years of experience in business leadership, sales, operations or customer-facing roles. • Experience in institutional catering, food services, hospitality, facility management or food-tech is strongly preferred. • Proven experience leading sales/business development or customer-facing teams. • Strong commercial acumen and experience managing large enterprise customers. • Experience managing vendors, partners or supply networks is an advantage. • Entrepreneurial mindset with the ability to build and scale a business. • Strong communication, negotiation and people leadership skills. Why This Role? An opportunity to build and lead a new business vertical within Elior, combining the group's food-service expertise with Platos' technology and food aggregation capabilities to shape the future of institutional catering.