Customer Service Representative

Career Comfort · India

Job Title: Customer Support Executive – US Healthcare (Inbound Voice)

Location:Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop facility)

Shift & Schedule:

1. Night shift aligned with U.S. time zones

2. Monday to Friday working days

3. Fixed weekends off – Saturday & Sunday

Role Overview:

1. Handle inbound calls from U.S. healthcare customers.

2. Understand customer concerns and provide accurate resolutions.

3. No sales targets involved in this process.

Requirements:

1. Strong communication skills in English (verbal and written).

2. Minimum qualification: 12th pass (Graduation/Diploma is an advantage).

3. Comfortable working in night shifts aligned with U.S. time zones.

4. Freshers and experienced candidates are welcome to apply.

Compensation & Benefits:

1. In-hand salary: ₹15,000 – ₹19,000 per month .

2. Travel allowance and subsidized meals.

3. Free cab drop after night shift.

4. Attendance bonus of ₹1,000 per month.

5. Annual performance bonus up to ₹15,000.

6. PF and ESI coverage.

How to Apply:

1. Call or WhatsApp HR tanya at 8077043669