Customer support specialist
Artech Infosystem Private Limited · Hyderabad, India
Job Description
Customer Service Representative (Chat Support) | 0–2 Years
Walk-In Drive – Noida & Hyderabad
Position: Customer Service Representative (Chat Support)
Experience: 0–2 Years
Work Location: Noida | Gurugram | Hyderabad
Shift: Night Shift
Work Mode: 100% Work from Office
Share your resume: Tejpal.rawat@ at (Ankit Kumar)
Walk-In Details
Dates: 12th July – 24th July (Including Saturday & Sunday)
Time: 10:00 AM – 3:00 PM
Noida Venue: Artech Infosystems, Tower No.5, 5th Floor, Candor Techspace, Sector 62, Noida
Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad –
IMPPORTANT: Please mention Tejpal Rawat / Ankit Kumar at the top of your resume before attending the interview.
Eligibility
Graduates Only – BA, B. Com, B. Sc, MBA
Freshers and candidates with up to 2 years of experience can apply
Strong written English communication skills
Good typing speed and accuracy
B. Tech, M. Tech, MCA, and BCA candidates are not eligible
Key Responsibilities
Provide customer support through chat platforms Resolve customer queries efficiently and professionally Maintain quality and customer satisfaction metrics (CSAT/NPS) Document customer interactions accurately Handle multiple chat conversations simultaneouslyPreferred Skills
Chat Support / Customer Service experience Exposure to Healthcare, Insurance, or Managed Care domains Familiarity with CRM and chat tools Excellent typing speed and multitasking abilitiesJob Highlights
Attractive Salary (Based on Experience)
Two-Way Cab Facility
1 Month Client Training
Night Shift Opportunity
Career Growth in Customer Support Operations
Complete a 60-second Typing Test on Typing before attending the interview.
Details
| Company | Artech Infosystem Private Limited |
| Location | Hyderabad, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |