Junior Reporting Specialist

Digital Agency Remote Role: Junior Reporting Specialist

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Are you early in your reporting and data visualization career, and looking to build your skills with a digital marketing agency that helps grow the world's top life science companies? We are looking for a Junior Reporting Specialist to own the day-to-day build, enhancement and maintenance of our client dashboards in Google Data Studio. You will make sure our clients receive accurate, well-presented reporting on time, and you will grow your technical and analytical skills alongside an experienced Reporting & Analytics team. This is a fully remote, 12-month fixed-term role at 35 hours per week, with a review at 12 months to continue if it works for both parties. Please read to the end for specific instructions on applying to this role.
ABOUT SUPREMEWe are the world's first digital marketing agency exclusively for Life Science companies. We combine expert digital marketers, developers, designers, and "PhD-level" scientific marketers in one team. Our mission is to be the #1 provider in the world of Life Science and Pharma digital marketing services and resources. This means delivering high-quality digital marketing services to our customers so they can better serve their audience.
ABOUT THE ROLEOur Reporting & Analytics team delivers reporting and insight across a growing book of life science clients, from mid-market brands to enterprise pharma, medtech and diagnostics organisations. Much of the team's day-to-day work is the enhancement and maintenance of client dashboards, raised as tickets by our account teams and clients.
As our Junior Reporting Specialist, you will be the dedicated owner of that workload, with two core deliverables:Reliable day-to-day reporting. Resolve dashboard tickets, from fixes and updates to enhancements and new-client setups, accurately and on time.Consistent, high-quality dashboards. Apply our reporting standards and templates so every client receives clear, accurate and consistently presented reporting.
This is an ideal role for someone looking to grow their reporting capability. You will work with a well-structured data foundation, learn from an experienced team, and have a clear route to take on more advanced work as your skills develop. You will report to our Analytics & Reporting Manager and work closely with our account managers and Data Engineer.
KEY RESPONSIBILITIES
Dashboard Tickets & Maintenance Own the queue of reporting tickets, including bug fixes, updates, enhancements and new-client setupsBuild and maintain client dashboards in Google Data Studio, with some Power BI knowledge preferable but not requiredKeep ticket status up to date so the team, account managers and clients have clear visibility of progressPrioritize work against agreed timelines and flag risks to delivery early
Quality & ConsistencyApply agreed KPI definitions, naming conventions and dashboard templates across clientsQA dashboards before release, checking figures against source platformsIdentify data discrepancies and escalate them to the Data Engineer or Conversion Tracking team where neededMaintain clear documentation of dashboard logic and changes
Client & Team SupportWork with account managers to understand ticket requirements and clarify what clients needContribute to requirements discussions and translate requests into clear dashboard changes Support the team with ad-hoc reporting and data pullsSuggest improvements to templates and processes based on recurring requests
COMPETENCIES AND QUALIFICATIONS1+ years of experience in reporting, data visualization or marketing analytics, or a relevant degree with practical project experienceHands-on experience building dashboards in Google Data Studio and/or Power BIWorking knowledge of SQL, ideally including Google BigQueryFamiliarity with marketing data from GA4, Google Ads, LinkedIn Ads or Meta AdsUnderstanding of core digital marketing concepts such as paid media, SEO and conversion funnelsStrong attention to detail and a careful approach to checking dataOrganized and able to manage multiple tickets and deadlines at onceClear communicator, comfortable asking questions and explaining changes to non-technical colleaguesCurious, proactive and keen to learn
Desirable:Experience working with a ticketing or task management tool such as TrelloFamiliarity with CRM data from HubSpot or SalesforceExperience in Life Sciences, B2B marketing or an agency environment
CONTRACT DETAILSContract type: 12-month fixed term, with a review at 12 months to continueHours: 35 hours per week, Monday to FridaySchedule: Flexible, with some overlap with US and UK working hoursWork location: Remote
IF YOU ARE INTERESTED IN APPLYING FOR THIS ROLE PLEASE DO THE FOLLOWING:Please send an email to with the subject line "I Love Dashboards! xzbcwsv "In blue color font, write 2–3 sentences telling us your name, who you are, and where you live.In red color font, write a few sentences on why you think you would be a good fit for this roleIn black font, tell us about your experience building dashboards in Looker Studio or Power BIInclude a link to your LinkedIn profile (required)