D2C Sales Head

EDIO_INDIA · India

EDIO is an electronics repair-tech company building tools, devices, training solutions, and intelligent systems for repair professionals across India.

We are looking for a results-driven D2C Sales Head to build and lead our direct-to-customer sales operations. You will be responsible for increasing product sales through calls, WhatsApp, our website, social media, events, and technician communities.

• Develop and execute EDIO’s D2C sales strategy.
• Own monthly revenue, conversion, and collection targets.
• Convert leads received through calls, WhatsApp, social media, the website, and events.
• Recruit, train, and manage the inside-sales team.
• Build structured lead follow-up and customer-retention processes.
• Improve conversion rate, average order value, upselling, and repeat purchases.
• Manage the customer journey from enquiry to payment and delivery.
• Track sales performance using CRM reports and dashboards.
• Coordinate with marketing, product, logistics, and customer-support teams.
• Collect customer feedback and provide market insights to the product team.

• 3–7 years of experience in D2C, inside sales, telesales, e-commerce, or consumer-electronics sales.
• Experience managing sales targets and leading a team.
• Strong communication, negotiation, and closing skills.
• Knowledge of CRM, lead management, WhatsApp sales, and sales funnels.
• Ability to analyse sales data and improve team performance.
• Fluency in English and at least one regional Indian language.
• Experience in electronics, tools, appliances, spare parts, or technical products is preferred.

• Monthly D2C revenue
• Lead-to-sale conversion
• Average order value
• Repeat purchases
• Customer acquisition cost
• Sales-team productivity

If you are excited about building a D2C sales engine for India’s electronics-repair industry, we would love to hear from you.

Please apply with your resume and include your current CTC, expected CTC, notice period, and key sales achievements.