Unemployment Insurance Representative 1

This position will be located in the Carson City office of the Department of Employment, Training and Rehabilitation. Incumbents will work as Claims Examiners in a call center environment answering calls from people wishing to file unemployment insurance claims. Office hours Monday-Friday, 8:00 a.m. to 5:00 p.m. Incumbents receive and process initial, additional, obstructed, extended claims, and overpayments for unemployment insurance benefits. They will also interview claimants to verify the accuracy of claims information entered in the computer database; verify wages reported by employers; request additional monetary and non-monetary information necessary to determine eligibility; identify the type of claim to be filed; identify potential issues which may result in disqualification of be