Remote Director of Support Services: AI-Driven Ops Leader

Harris Computer · United States

Cayenta, a division of Harris, seeks a Director of Support Services to join the management team and lead the Support organization. The role focuses on driving operational excellence, enhancing customer experience, and ensuring successful delivery of support services to the existing customer base.

The ideal candidate will have a strong customer focus, strategic oversight, and the ability to manage escalations while collaborating with R&D, Professional Services, Sales, and Finance.