Cluster Director of Sales

Key Duties and ResponsibilitiesBuild and inspire a dynamic sales team, motivating and empowering them to achieve and exceed sales targetsBuilding and maintaining strong relationships with key clients and stakeholders, ensuring a high level of customer satisfaction and loyalty.Lead hotel strategy in the planning and forecasting of owned business segmentsSupport & adopt a culture of lead generation across the hotel.Represent the hotels at sales team meetings, internal & external customer led events as appropriate.Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and SolverCustomer Facing- Owned SegmentsDevelop and nurture relationships for the hotels with key national & global clients through ongoing account management.Strategic approach for key segments of owned segments and identify opportunities to drive revenue and reduce costs.To participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary.Identification and management of new opportunities in your markets in line with hotel strategy and across the wider Dalata portfolio.Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process.Planning & ForecastingCollaborate with General Manager & Revenue Manager on rate strategy, budget planning, forecasting for owned segments and identifying & analysing opportunities to ensure they fit with the hotels business strategy.Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and more importantly to identify any decreases and take necessary action to remedy.Analysis of GDS production reports & market intelligence information to develop this business channel for the hotels.Timely production of monthly & adhoc reportsWrite quarterly activity plans to create focus for the hotel team and adapt activity to support business needs.Team ManagementRegular engagement with team on their performanceMentor and coach hotel sales teams and develop talent pipelineEnsure representation from the sales team at agreed internal meetingsRequirements:Minimum 3years’ experience working within a similar position in hotelsStrong leadership skills & experience of managing a teamEffective communicatorBe commercially aware with strong analytical skills, beable to understand key business indicators and competitive trendsExcellent organisation and planning skillsSales focused and results drivenKnowledge of the Belfast market essentialAbout usDalata Hotel Group – We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application. #J-18808-Ljbffr