Functional Lead - Microsoft Dynamics 365 CRM & Field Service

JOB DESCRIPTION Req ID: We are currently seeking a Functional Lead - Microsoft Dynamics 365 CRM & Field Service to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Functional Lead – Microsoft Dynamics 365 CRM & Field Service Role Overview NTT DATA is seeking a Functional Lead with strong experience in Microsoft Dynamics 365 CRM and Field Service to drive functional solutioning and business alignment. The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring requirements are translated into scalable, high-quality solutions aligned with industry best practices. Key Responsibilities Lead requirement gathering sessions, workshops, and stakeholder discussions Translate business requirements into functional specifications and solution designs