Howden Middle Market - Account Executive

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Howden is seeking an experienced Account Executive to join our growing U.The Account Executive will serve as a key point of contact for clients, responsible for managing relationships, understanding client needs, and coordinating the delivery of insurance and risk management solutions.
Depending on experience and specialization, this role may support Property & Casualty (P&C), Health & Benefits (H&B), or a combination of solutions. The successful candidate will bring strong client management skills, insurance expertise, and the ability to work collaboratively with Producers, brokers, account management colleagues, carriers, and other internal partners to deliver exceptional client service.
Manage and develop relationships with a portfolio of clients, serving as a primary point of contact for insurance and risk management needs
Develop a thorough understanding of clients’ businesses, operations, exposures, objectives, and evolving insurance or employee benefits needs
Partner closely with Producers to support client retention, relationship development, and account growth
Coordinate the renewal process, including development of renewal strategies, collection and review of exposure information, and communication of timelines and deliverables
Review coverage, program structures, proposals, and other client materials for accuracy and alignment with client objectives
Lead or participate in client meetings, renewal presentations, stewardship discussions, and other relationship management activities
Coordinate with internal account management, broking, claims, analytics, and specialty teams to ensure timely and effective delivery of client services
Assist clients with policy, coverage, claims, billing, and other account-related questions, coordinating with appropriate internal resources as needed
Maintain accurate and timely client and account documentation
Stay informed of insurance market conditions, carrier developments, industry trends, emerging risks, and regulatory developments relevant to clients
Support the onboarding and implementation of new client relationships
Conduct business in accordance with applicable regulatory requirements and Howden policies and procedures
Experience in commercial insurance, employee benefits, insurance brokerage, account management, or a related field
Demonstrated experience managing client relationships and delivering a high level of client service
Strong communication, presentation, negotiation, and relationship-building skills
Ability to collaborate effectively with Producers, brokers, account management colleagues, carriers, and other internal and external partners
Strong organizational and project management skills with the ability to manage multiple clients, renewals, and priorities simultaneously
In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. 401(k) retirement plan
~ Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
~ Flexible Paid Time Off and paid parental leave
~ Life and Disability insurance

It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. At Howden, we value diversity – there is no one Howden type. We support each other in the small everyday moments and the bigger challenges
At Howden, we value diversity – there is no one Howden type. We support each other in the small everyday moments and the bigger challenges
Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Permanent