Commercial Apprentice

CMA CGM · Mumbai, India

JOB DESCRIPTION

Job Title : Apprentice

Department : Commercial

Sub Department : Sales Support- EXIM

Reporting : Zonal Sales Support Supervisor / Manager

Role Summary:

• Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.

Core Responsibilities:

• Support to outside sales / Inside Sales for Rates filing .
• Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.
• File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.
• Follow up with the customers for booking (Quotation follow-up)
• Contact with Pricers on Freight and DDSM claims
• Act as Complete Backup for Outside Sales / Inside Sales linked.
• Respond to Sales Leads assigned.
• Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS, intermodal, CEVA…)
• Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries.
• Handle Digitalized Customers – SPOTON queries
• Handle rate disputes of customers and RFI Closure

Key Performance Indicators:

• Need to respond to All sales leads assigned within 14 days
• All target quotations to be followed up within maximum 48 hours of sending with Pricers.

Qualifications and Skill Sets:

• Minimum graduate.
• Good written and verbal communication skills.
• MS office skills.
• Go-getter and pro-active approach.
• Good analysis skills.