Customer Service Analyst

Your future tasks Maintaining customer relationship by responding to inquiries, documenting actions Responds to customer inquiries after understanding it Communicating with customers through email or chat or over the phone Improving quality of services by recommending improved processes Providing outstanding customer service What we look for A German language expert. B2 from Goethe Institute/ Diploma from Ranade Institute or equivalent degree from any other institution Freshers & those who have experienced in German language field High organizational skills and confident expression in spoken & written German language. Listing skills – both in German & English Ability to work in a team, should be flexible, friendly and open nature Convincing appearance, should possess qualities of persistence and resilience Must have very good MS-Office knowledge Immediate Joiner will be given preference What we offer Interesting and versatile field of activity Open and good working atmosphere Professional working environment Flexible working hours & good work life balance Performance-related remuneration with attractive additional benefits Company social benefits Employee-oriented personnel structure Job location - Pune Interested Candidates can DM me directly or share their updated CV at