Remote Process Writer: SOPs, Maps & CX Impact

Gainwell Technologies · Workfromhome, United States

Gainwell Technologies is seeking a Process Writer to document CX processes, write SOPs and DLPs, and create process maps. You will work with Lean Six Sigma Black Belts and CX teams to standardize documentation across functional areas.

The role emphasizes collaboration, version control, and ensuring documentation meets organizational standards. Remote US-only position with travel up to 10% may apply.