Home Repair Coordinator

Fox Cities Habitat for Humanity · United States

Position Description: Position Summary The Home Repair Coordinator is responsible for overseeing the administrative aspects of all home repair projects for Fox Cities Habitat. This role involves meticulous documentation, effective communication and collaboration between departments, contractors & families, while managing the digital and paper project files for accuracy and completeness. The Home Repair Coordinator supports the Home Repair Manager and team through timely and reliable record-keeping in both electronic and paper filing, adhering to the program guidelines, and making timely and accurate updates in our project management software to ensure smooth and efficient project execution. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.

• Prepare, manage and maintain project documentation - paper and electronic.
• Prepare paperwork for home repair and Rock the Block (RTB) project assessments
• Prepare Lead Safe Homes Program (LSHP) bid walkthrough packets to support contractor walkthroughs.
• Assist Home Repair Supervisor, as needed, in preparing the Scope of Work (SOW) and required supporting documents for all RTB and home repair projects.
• Work collaboratively with Home Repair Manager to verify bids and invoices from contractors to ensure accuracy and compliance with program guidelines.
• Provide administrative support for all Home Repair programs.
• Provide timely, accurate, and relevant information to partner families regarding their projects.
• Keep project management trackers updated with timely and accurate information.
• Assist the Development department with compiling grant reporting data, as needed.
• Assist, as needed, in RTB and home repair assessments to document notes

• Proficient with Microsoft Office and CRM systems and software (Salesforce and/or Docusign preferred). Natural ability to develop and document processes to gain efficiency.
• Excellent written and verbal communication skills.
• Attention to detail.
• Time management and ability to prioritize to meet multiple deadlines.
• Ability to work in a dynamic team, as well as an ability to carry out tasks independently.
• Exercise sound judgment related to providing support and assistance.
• Commitment to mission and values-driven work environment.
• Ability to identify problems promptly, make recommendations toward solving them, and work well in group problem-solving situations.