Client Services Executive

Jxtapose Creative Spaces & Services · India

About Us

Jxtapose is a boutique creative studio working across branding, digital experiences, packaging, marketing, and spatial design. We collaborate closely with clients to build thoughtful and visually compelling brand experiences across digital and physical touchpoints.

Job Description

Position: Client Services Executive

Salary: Up to 5 lakhs

Location: Hyderabad

Employment Type: Full-Time

Role Overview

The Social Media Operations & Client Servicing Manager will be responsible for overseeing the day-to-day coordination of client accounts, internal team workflows and social media deliverables.

The role requires strong operational discipline, effective client communication and the ability to manage multiple accounts, timelines and stakeholders simultaneously. The individual will play a key role in ensuring that work progresses efficiently, client requirements are addressed promptly and deliverables are completed within agreed timelines.

Key Responsibilities

• Plan, schedule and monitor daily and weekly workflows across multiple client accounts.
• Track internal tasks and deliverables to ensure timely completion and adherence to agreed schedules.
• Manage the end-to-end coordination of social media deliverables, including content readiness, client approvals, revisions, scheduling and publishing.
• Liaise with clients to obtain required information, feedback, approvals and other inputs necessary for execution.
• Maintain clear, professional and consistent communication with clients across all stages of engagement.
• Build and maintain strong client relationships through reliability, responsiveness and efficient account management.
• Ensure client feedback, requirements and priorities are accurately communicated to relevant internal teams.
• Monitor timelines, dependencies and pending actions, and proactively address potential delays or operational gaps.
• Coordinate effectively across strategy, content, design and social media teams to ensure smooth execution.
• Maintain structured trackers, schedules, approval records and status updates across all active accounts.
• Support overall account efficiency, workflow discipline and client satisfaction.

Key Requirements

• Strong organisational, planning and coordination skills.
• Ability to manage multiple client accounts, deliverables and internal teams simultaneously.
• Excellent follow-up and time-management capabilities.
• Strong written and verbal communication skills.
• High attention to detail and a structured approach to execution.
• Ability to anticipate requirements, identify operational gaps and resolve issues proactively.
• Working knowledge of social media content workflows, approval processes, scheduling and publishing.
• Ability to prioritise effectively in a fast-paced agency environment.
• Strong interpersonal skills and the ability to maintain professional relationships with both clients and internal teams.
• A dependable, process-oriented and solution-focused approach to work.