Presales engineer

Helo.ai By VivaConnect · Bengaluru, India

Join Our Team as an IT Pre-Sales Engineer at Helo.ai by Viva Connect

Location: Mumbai, India

Type: Full-Time

About Helo.ai

: At Helo.ai by Viva Connect, we're transforming how businesses communicate with their customers. From SMS, Whats App, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With 25+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we're not just another company—we're trailblazers in business communication. If you're looking to kickstart your IT Pre-Sales journey with an organization that's all about growth, innovation, and meaningful impact, your search ends here

!
About the Rol

e: As an IT Pre-Sales Engineer, you'll be the bridge between our innovative solutions and client needs. You'll: Collaborate with the sales team to design tailored solutions Present these solutions clearly and impactfully Most importantly — you'll be giving demos to clients , helping them experience the real value of our product

s.
Your Day-to-Day Responsibilit

ies Engage with clients to understand business challenges & requiremen

ts. Conduct engaging demos to showcase how our solutions solve client proble

ms. Partner with sales to design customized solutio

ns. Craft impactful presentations & proposa

ls. Support sales with technical insights, Po C coordination, and traini

ng. Respond to RFPs/RFIs with clarity and precisi

on. Gather client feedback and share it with the product te

am. Stay updated on industry trends & competito

rs. Assist clients during onboarding & integrati

on. Identify use cases to highlight solution benefi

ts.
Knowledge & Skill-set Requ

ired Education: B. E. in IT, Computer Engineering, or related fi

eld. Experience: 5-6 years in IT Pre-Sales or similar client-facing ro

les. Tech Skills: Strong understanding of IT products, CPaa S solutions, and integrati

ons. Presentation Skills: Great communicator with strong demo & PPT ski

lls. Problem-Solving: Analytical thinker who can craft tailored soluti

ons. Collaboration: Team player with cross-functional working abilit

ies.
Why Hel

o.ai? Growth Playground: Be part of India's $2 B CPaa S market and a booming global indu

stry. Big Impact: Work with 250+ iconic brands like HDFC Bank, SBI, Bajaj Finance, Reliance & more. Award-Winning Legacy: Recognized by CNBC, ACEF, Mobby's, Red Herring,

IDMA. Supportive Culture: Inclusive, collaborative, and people-first. Endless Learning: Gain exposure to cutting-edge projects and world-class cli

ents.
Equal Opportunity Emp

loyer: At Helo.ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all. If you've got the passion, we've got the platform to help you sh ine!