Medical Assistant, Front and Back Office

NAVISTA · United States

Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice. The Medical Assistant performs clinical support services, assists with clerical duties and maintains patient care documentation in medical records. This position is responsible for providing professional care to patients in an outpatient setting. This position requires travel between Urology Partners locations at Fairview Hospital in Cleveland and Westlake, Ohio. Schedules will be made a month in advance. Responsibilities

• Assist with in-office procedures.
• Provide patients with necessary information to prepare for in office or hospital procedures.
• Administer patient injections, treatments or medication.
• Maintain a par level of supplies, ensuring supplies are reordered as needed.
• Maintaining well stocked patient exam rooms.
• Maintain a clean and sterile environment.
• Gather and upload necessary medical records for upcoming patient visits.
• Answer incoming phone calls and triage or schedule as necessary.
• Check patients out post visit, schedule next follow up as needed.
• Serve as communication liaison between provider and patient. Responding to patient messages and calls.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

• Ability to travel between 2 locations: Fairview Hospital/Cleveland and Westlake (includes mileage reimbursement)
• Travel between clinics as necessary, up to 50% of the time
• High School graduate, or equivalent, preferred
• Certified or eligible for certification within 2 years of employment as a Medical Assistant in the state of employment, or completion of a Medical Assistant program
• Ability to administer injections, preferred
• Current CPR certification
• Basic PC skills including Microsoft Office Suite, preferred
• 2 years of experience
• Prior EMR experience, preferred
• At least 1 year of experience as a Medical Assistant, preferred

• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works on basic and routine assignments
• Selects correct processes from prescribed rules or guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

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