Fitness Center Manager

Chakra Athletica · India

Location: Bangalore

Employment Type: Full-time

Chakra is looking for a commercially driven Fitness Center Manager with strong experience in membership sales, lead conversion and customer relationship management.

This is a sales-focused role . We're looking for someone who is comfortable spending a significant part of their day speaking to leads and customers over the phone, following up consistently and working towards clear monthly revenue targets.

• Make outbound calls to new leads, past riders and existing customers throughout the day
• Follow up with leads and convert enquiries and trials into paying customers
• Drive membership/package sales, renewals and upgrades
• Re-engage inactive customers and bring them back to Chakra
• Follow up consistently with leads until they convert
• Build relationships with riders and identify opportunities to increase retention and spend
• Maintain an organized sales pipeline and update lead trackers/CRM daily
• Work towards clear individual monthly sales and revenue targets
• Track conversions and take ownership of your sales performance
• Support the smooth commercial performance of Chakra's studios
• Work closely with studio teams to understand occupancy, customer feedback and opportunities to drive additional revenue

• Prior experience working in a gym, fitness center, boutique fitness studio or similar membership-based fitness business is strongly preferred
• Experience in fitness membership sales, center management or a similar customer-facing commercial role
• Comfortable making a high volume of outbound calls every day
• Proven experience working towards sales or membership targets
• Confident, persuasive and personable on the phone and in person
• Persistent with follow-ups and comfortable asking for the sale
• Strong understanding of lead conversion, renewals and customer retention
• Highly organized and disciplined about maintaining lead trackers and CRM
• Strong communication skills in English
• Target-driven, proactive and commercially minded

We're looking for someone who understands that running a successful fitness center isn't just about operations. It's about building relationships, converting leads, retaining customers and consistently driving revenue.