HCV / Tax Credit Occupancy Specialist

Franklin Housing Authority · United States

Build a Meaningful Career as an HCV / Tax Credit Occupancy Specialist in Franklin, TN

Make a Difference Every Day:

Join Franklin Housing Authority as an HCV / Tax Credit Occupancy Specialist and help residents access, maintain, and thrive in quality affordable housing. This in person opportunity is ideal for a detail oriented affordable housing professional who enjoys balancing compliance excellence with compassionate resident service. In this role, you will support Housing Choice Voucher, Section 8 and RAD occupancy processes while building trusted relationships with the people and communities you serve.

What You Will Do:

• Manage resident occupancy activities, including applications, eligibility reviews, certifications, recertifications, lease execution, and lease renewals.
• Maintain accurate HCV, Section 8, RAD, and tax credit resident files in accordance with program requirements, Fair Housing practices, and organizational standards.
• Partner with residents to explain lease terms, occupancy requirements, rent changes, and documentation needs with professionalism and empathy.
• Support rent collection, resident retention, tenant relations, lease up activity, and timely resolution of occupancy concerns.
• Coordinate with property management team members on inspections, move ins, move outs, notices, and resident compliance matters.

What You Will Bring:

• You bring working knowledge of affordable housing occupancy requirements, particularly Housing Choice Voucher, and Section 8 with LIHTC knowledge a plus.
• You can manage confidential resident information, review documentation carefully, and maintain organized, audit ready files.
• You communicate clearly and respectfully with diverse residents, coworkers, owners, and community partners.
• You understand Fair Housing principles and apply them consistently in resident interactions and occupancy decisions.
• You have experience with leases, renewals, resident relations, rent processes, or property management administration.

Preferred Qualifications:

• Experience using property management or leasing systems such as OneSite, YieldStar, or Blue Moon is a plus.
• Experience supporting property inspections, lease compliance and tenant retention.

Compensation and Benefits:

This position offers an annual salary of $50,000 to $60,000, based on qualifications and experience. Your total rewards package includes health, dental, vision, life, short term disability, and long term disability insurance; a 401(k); Health Savings Account options; vacation leave; sick leave; holiday pay; and paid time off.

About the Company:

The Franklin Housing Authority is a small quasi-governmental entity established in 1953 that provides affordable housing in the Franklin area. We are in the business of serving people. Over the past 16 years, we have redeveloped 308 public housing units and will soon have almost 800 units. In addition to developing and managing affordable housing, the FHA also administers a voucher program which includes Section 8, RAD and Tenant Protection Vouchers, a Homeless No More grant program covering 19 counties and assists residents with services through our Family Self-Sufficiency (FSS) and Resident Opportunities and Self-Sufficiency (ROSS) programs. The FHA also assists other housing authorities as they work to redevelop their public housing portfolios.

Here, your work has visible community impact. You will join a mission driven, collaborative team that values service, accountability, professional growth, and treating every resident with dignity.

Equal Opportunity Employer:

Franklin Housing Authority is an equal opportunity employer and is committed to providing a respectful, inclusive workplace. Employment decisions are made without regard to protected characteristics under applicable law.

Take the Next Step:

If you are ready to apply your affordable housing, occupancy, leasing, or property management experience to work that matters, apply today for this HCV / Tax Credit Occupancy Specialist opportunity.