Uptown Store Director
Thom Browne Inc. · New York, New York, United States
FULL TIMEpermanent
Job Description
ABOUT USThom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
THE ROLEThe Uptown Store Directorr is responsible for the overall leadership, performance, and strategic direction of three uptown New York boutiques, including Saks concession boutique. This role oversees the three locations through strong leadership, ensuring alignment to brand standards, client experience, and commercial objectives. Acting as the primary owner of three businesses, this individual will drive performance through a balance of strategic oversight and hands-on engagement, fostering a culture of accountability, collaboration, and excellence across the three teams.
Primary Responsibilities:Oversee the performance and operations of uptown boutiques, ensuring alignment with company goals and brand standardsTranslate company objectives into clear, actionable strategies across locations, driving consistency and measurable resultsPartner closely with Commercial Head of Retail to set priorities, monitor performance, and elevate overall business outcomesIdentify opportunities for growth across three stores, proactively adjusting strategies to maximize productivity and client engagementLead, coach, and develop the teamFoster a high-performance culture across three locations through clear expectations, consistent feedback, and accountabilitySupport recruitment, onboarding, and development of talent across three stores, ensuring strong team composition and succession planningServe as a visible and engaged leader, maintaining strong presence across three locationsChampion a client-first culture, ensuring exceptional and consistent service across three boutiquesActively contribute to sales through personal selling, styling, and high-level client engagement, particularly with top-tier clientsDrive client development strategies, leveraging clienteling tools to grow and retain a highly personalized client baseBuild and maintain relationships within the local community, positioning three boutiques as key destinationsEnsure operational consistency and excellence across three stores, including inventory management, cycle counts, and shrink preventionOversee expense management and ensure three locations operate efficiently within budgetMaintain the highest standards of visual merchandising and store presentation in alignment with brand guidelinesPartner with cross-functional teams to ensure seamless execution of company initiativesAct as the primary decision-maker across three locations, balancing autonomy with alignment to company directionOperate with an entrepreneurial mindset, taking full ownership of business performance and team effectivenessServe as the key liaison between store teams and corporate partners, ensuring clear communication and alignment
THE IDEAL CANDIDATE7–10+ years of progressive retail leadership experience, including experience managing high-performing teams and complex businessesDemonstrated ability to lead through others, developing leaders and driving performance across multiple teamsStrong commercial acumen with a proven track record of driving sales, client development, and business growthHighly credible, polished, and confident leader who embodies the brand and leads by exampleEntrepreneurial and self-directed, with the ability to operate independently while managing competing prioritiesExceptional interpersonal and communication skills, with the ability to influence across teams and levelsPassion for clienteling, styling, and delivering a best-in-class luxury experience
WHAT WE OFFER YOUCompetitive compensation. xzbcwsv Salary is $140,000 – 150,000 + target bonus. Please note that compensation will be offered based on relevant skills and experienceComprehensive benefits packageThom Browne Classic UniformHybrid work schedule401(k) company matchDiverse and inclusive working environment
Are you the right applicant for this opportunity Find out by reading through the role overview below.
THE ROLEThe Uptown Store Directorr is responsible for the overall leadership, performance, and strategic direction of three uptown New York boutiques, including Saks concession boutique. This role oversees the three locations through strong leadership, ensuring alignment to brand standards, client experience, and commercial objectives. Acting as the primary owner of three businesses, this individual will drive performance through a balance of strategic oversight and hands-on engagement, fostering a culture of accountability, collaboration, and excellence across the three teams.
Primary Responsibilities:Oversee the performance and operations of uptown boutiques, ensuring alignment with company goals and brand standardsTranslate company objectives into clear, actionable strategies across locations, driving consistency and measurable resultsPartner closely with Commercial Head of Retail to set priorities, monitor performance, and elevate overall business outcomesIdentify opportunities for growth across three stores, proactively adjusting strategies to maximize productivity and client engagementLead, coach, and develop the teamFoster a high-performance culture across three locations through clear expectations, consistent feedback, and accountabilitySupport recruitment, onboarding, and development of talent across three stores, ensuring strong team composition and succession planningServe as a visible and engaged leader, maintaining strong presence across three locationsChampion a client-first culture, ensuring exceptional and consistent service across three boutiquesActively contribute to sales through personal selling, styling, and high-level client engagement, particularly with top-tier clientsDrive client development strategies, leveraging clienteling tools to grow and retain a highly personalized client baseBuild and maintain relationships within the local community, positioning three boutiques as key destinationsEnsure operational consistency and excellence across three stores, including inventory management, cycle counts, and shrink preventionOversee expense management and ensure three locations operate efficiently within budgetMaintain the highest standards of visual merchandising and store presentation in alignment with brand guidelinesPartner with cross-functional teams to ensure seamless execution of company initiativesAct as the primary decision-maker across three locations, balancing autonomy with alignment to company directionOperate with an entrepreneurial mindset, taking full ownership of business performance and team effectivenessServe as the key liaison between store teams and corporate partners, ensuring clear communication and alignment
THE IDEAL CANDIDATE7–10+ years of progressive retail leadership experience, including experience managing high-performing teams and complex businessesDemonstrated ability to lead through others, developing leaders and driving performance across multiple teamsStrong commercial acumen with a proven track record of driving sales, client development, and business growthHighly credible, polished, and confident leader who embodies the brand and leads by exampleEntrepreneurial and self-directed, with the ability to operate independently while managing competing prioritiesExceptional interpersonal and communication skills, with the ability to influence across teams and levelsPassion for clienteling, styling, and delivering a best-in-class luxury experience
WHAT WE OFFER YOUCompetitive compensation. xzbcwsv Salary is $140,000 – 150,000 + target bonus. Please note that compensation will be offered based on relevant skills and experienceComprehensive benefits packageThom Browne Classic UniformHybrid work schedule401(k) company matchDiverse and inclusive working environment
Details
| Company | Thom Browne Inc. |
| Location | New York, New York, United States |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |