Head - Quality (Senior Manager) | Rakon India Pvt. Ltd. | Bengaluru

Rakon India is looking for an experienced and dynamic Head - Quality (Senior Manager) to lead Quality Assurance, Quality Control, Supplier Quality, Customer Quality, and Quality Management Systems across our advanced electronics manufacturing operations. This is a strategic leadership role for a quality professional who is passionate about driving operational excellence, customer satisfaction, continuous improvement, and world-class quality standards. Experience 15 years in Quality Management within Electronics Manufacturing, including at least 10 years in leadership/managerial roles. Key Responsibilities ✅ Lead end-to-end Quality Assurance and Quality Control functions ✅ Drive customer, supplier, product, and process quality excellence ✅ Ensure compliance with ISO 9001, ISO 14001, EHS, and regulatory requirements ✅ Lead certifications, internal and external audits, and quality improvement initiatives ✅ Manage customer complaints, 8D reports, RMAs, corrective and preventive actions ✅ Develop and mentor high-performing quality teams ✅ Implement Lean, Six Sigma, Kaizen, SPC, FMEA, and continuous improvement programs ✅ Partner with customers, suppliers, and cross-functional teams to achieve best-in-class quality performance Desired Profile ✔ Proven experience in electronics manufacturing ✔ Strong exposure to SMT/PTH processes, PCB assemblies, product integration, and testing ✔ Expertise in Supplier Quality Management and Incoming Quality Control ✔ Knowledge of IPC-A-610, IPC-600, ISO standards, ESD/MSD requirements, FMEA, Control Plans, and Root Cause Analysis methodologies ✔ Strong leadership, stakeholder management, communication, and problem-solving skills What You'll Drive High Yield & Zero-Defect Culture Customer Satisfaction & Quality Excellence Continuous Improvement & Operational Excellence Digitization & Automation of Quality Processes Development of a World-Class Quality Organization