Application Support Specialist - Medius or Cloud Based

Job Descriptions – Application Support Specialist (Medius and Cloud Based Applications · Graduate with 6 years of experience in enterprise application support, development, and integration and minimum 3 years of hands-on experience supporting Medius or cloud-based application. · Proven experience delivering technical solutions in complex enterprise environments. · Strong troubleshooting and debugging skills across applications, databases, and integration layers. · The Technical Specialist will be responsible for the design, support, maintenance, and continuous improvement of the Medius platform and its integration with ERP and enterprise applications. · This role requires hands-on technical expertise in PL/SQL, APIs, system integrations, troubleshooting, automation, and production support. · Strong hands-on experience with Medius Invoice Automation or related applications and finance modules. · Strong expertise in PL/SQL. · Experience designing and consuming REST APIs and SOAP Web Services. · Knowledge of JSON, XML, XSLT, and API integration frameworks. · Experience with database design, SQL optimization, and data migration activities. · Understanding of integration platforms, middleware, and enterprise architecture concepts. · Experience with batch processing, automation, and scheduling tools. · Hands-on experience with Dynatrace and related monitoring/observability tools. · Lead technical support and enhancement activities for the Medius application platform. · Maintain integrations between Medius and ERP systems such as SAP, Oracle, or other enterprise applications. · Support REST/SOAP APIs and middleware integrations like SOLACE, HIP. · Perform root cause analysis and resolve complex production issues. · Collaborate with business stakeholders, functional teams, and infrastructure teams. · Monitor application performance, identify bottlenecks, and implement performance improvements. · Ensure compliance with security, audit, and governance requirements. · Prepare documentation, knowledge articles, and support procedures. · Participate in incidents, problems, and change management processes.