Strategy & Operations (Product Ops)

Strategy & OperationsAbout OutpostGlobal expansion is broken. Without a local entity, conversion rates fall, costs rise, and compliance gets messy. Outpost fixes it.Selling internationally is a maze of tax, payments, and operational friction. Most brands avoid it or expand slowly and expensively.Outpost is your modular back office for global commerce.Pick only what you need (tax, payments, treasury, or operations) and unlock new markets without the overhead. Sometimes we act as Merchant of Record, taking on tax and compliance risk. Other times, we give you the tools to do it yourself.Sell anything, anywhere. Without compromise.The RoleAt Outpost, Operations means problem-solving at scale. We tackle the company's toughest challenges with speed, precision, and creativity. We design systems that unlock efficiency and power global growth.We're looking for a Strategy & Operations generalist to help shape how we continue to expand and operate. You'll work on high-impact initiatives across the business: product, finance, GTM, pricing, onboarding, and partnerships. You'll use insight to solve challenges, scale processes, and deliver better outcomes for our merchants.This is a generalist role. You'll value breadth over depth. One week you're building a financial model for a new market, the next you're scoping a product feature with engineering, the week after you're closing a merchant deal. If you want to stay in one lane, this isn't for you.You'll work directly with the CEO and founding team. If you're hungry, you'll gain experience most people wait 10-20 years to access.What You'll DoProductAct as the eyes and ears of the company, feeding market and merchant insight back into the product roadmapScope and prioritise features based on merchant pain and commercial opportunityWork with engineering to ship improvements fastTrack product performance and competitive positioningOperations & GTMBuild and optimise scalable processes across onboarding, compliance, and merchant operationsLaunch new markets with full legal, tax, payments, and operational setupClose deals: talk to customers, unblock objections, get contracts signedCreate playbooks and documentation that help us scale without adding headcountFinance & StrategyModel unit economics for new markets, products, and pricing structuresBuild and maintain financial models for investor updates, KPI tracking, and market planningSupport fundraising, board materials, and investor relationsDefine which projects the team should prioritise and set timelines to reach goalsExample ProjectsBuild a financial model for Mexico market entry including entity costs, tax rates, and payback periodScope the requirements for a new onboarding flow and work with engineering to ship itDesign and implement a new merchant onboarding flow that reduces time-to-live by 50%Create the playbook for merchant VAT compliance across EU marketsTrack and analyse competitive positioning against other MoR platformsModel reserve and settlement logic for a new merchant segmentDebug delays in payouts and fix them across engineering, ops, and complianceWhat We're Looking ForIdeal background:High-growth fintech or tech company (Revolut, Stripe, Wise, Mollie, or similar)Strategy consulting, investment banking, or PE/VC with a move into operating rolesProduct, strategy, or business operations roles (not pure support or maintenance)STEM degree preferred but not required if you can demonstrate analytical horsepowerSignals we care about:Ridiculous bias for action: you solve, not observeAnalytically strong: comfortable building models, running SQL, making data-driven decisionsStrong EQ: you know how to read a room, a customer, or a blockerExceptionally hard working: you see work as a core part of your purposeFluent in ambiguity and chaos: startups are not neat, this will be hardCurious and resourceful: you can figure anything outComfortable getting hands dirty: your default mode is to do, not delegateClear, quantified achievements on your CV (not vague descriptions)What this role is not:Not a pure strategy or advisory role where you recommend but don't executeNot a single-function specialist who wants to stay in one areaNot someone who needs defined processes and hierarchy to be effectiveWhy This Role Is DifferentThis isn't about maintaining processes. It's about building the operating system of Outpost from the ground up. You won't just be in the room, you'll be writing the agenda.You'll have exposure to every part of the business: product, finance, GTM, operations. You'll work directly with the founding team. You'll shape the future of a company solving one of the hardest and most valuable problems in global commerce.We expect whoever is in this role to grow rapidly, and we'll back you every step of the way.Outpost TeamOur team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs.What We OfferEquity and salary in a well-funded startupAbility to own your work and move fastWorld-class training from operators who've scaled globallyA global mission with real impactLow politics, high outputChance to grow into a senior leadership roleA culture of builders, not talkersWorking StyleWe work together in person in London. We believe the hardest problems are solved in the room.Reach Outemile@outpostnow.comLearn moreOutpost CultureOutpost founderOutpost is where the hard problems are. If you want to help build the engine behind global trade, we'd love to hear from you. #J-18808-Ljbffr