Billing Order Management

Billing and Order Management Specialist The Billing/Order Management Specialist will play a great role in overseeing and assisting with smooth end-to-end order management and billing processes. This position involves having a keen eye for detail and the ability to collaborate effectively with cross-functional teams to ensure seamless order processing and accurate client billing. The ideal candidate will also have a proven track record in delivering excellent customer service and resolving issues promptly. Order Processing: Review, validate and process all order and sales contract information for completeness with high focus on accuracy. Provide support and assist in the resolution & clarification of order information and invoicing. Support period close activities by reviewing booking and sales reports to reconcile any discrepancies Collaborate with internal teams for contract review, order generation and potential billing issues Billing: Assist with billing operations, including creating invoices for accuracy and compliance with company policies & procedures Work closely with Accounts Receivable on billing discrepancies Answer inquiries from customers by email Skills required: NetSuite billing experience required, 2 years Basic knowledge of US accounting standards for revenue Clear and grammatically correct verbal and written communication skills Ability to identify, analyze, and resolve issues in a timely manner Familiarity with the overall quote to cash process Proven ability to work autonomously B2B SaaS/software industry experience, is a strong plus US GAAP Invoicing Revenue Recognition