International Travel Sales Executive – Inbound Leads

Travelexie · West bengal, India

Job description:

International Holiday Sales Specialist – Inside Sales

Location: Kolkata

Job Type: Full-time

Experience: 2–5 years

Industry: International Travel / Luxury Travel / Tour Operator

About the Role

We are looking for an experienced and target-oriented International Holiday Sales Specialist – Inside Sales to join our team.

The candidate will be responsible for converting inbound travel enquiries into confirmed international holiday bookings and generating revenue. This is a consultative sales role involving customer interaction, destination consultation, customized holiday proposals, follow-ups, objection handling, negotiation and closing.

The ideal candidate should have proven experience in selling international holiday packages/FITs, strong destination knowledge, excellent communication skills and a demonstrated ability to convert leads into revenue.

• Handle and respond to inbound international travel enquiries/leads received through website, digital marketing, WhatsApp, phone, referrals and other channels.
• Understand the customer's destination preferences, travel dates, budget, interests and expectations.
• Act as a travel consultant and recommend suitable international destinations, hotels, experiences and holiday packages .
• Prepare and present customized holiday proposals and itineraries.
• Work with internal product/operations teams and DMCs to develop competitive packages where required.
• Follow up systematically with prospective customers through calls, WhatsApp and email.
• Build trust and rapport with customers throughout the sales process.
• Handle customer objections related to price, itinerary, hotels, destination and competition.
• Negotiate effectively while maintaining the company's required margins.
• Convert qualified leads into confirmed bookings and revenue .
• Identify opportunities for upselling and cross-selling of hotels, room upgrades, transfers, experiences, tours and other travel services.
• Maintain accurate lead and sales pipeline information in CRM/MIS.
• Track every enquiry from initial contact through closure.
• Record lost leads and identify reasons for non-conversion.
• Coordinate with Visa, Operations and DMC teams after confirmation to ensure smooth handover.
• Maintain professional communication with clients before, during and after the booking process.
• Achieve monthly and quarterly sales, conversion and revenue targets .

Candidate Requirements

• 2–5 years of proven experience in international holiday/travel sales.
• Mandatory experience in selling international holiday packages/FITs .
• Proven track record of converting inbound leads/enquiries into bookings .
• Strong knowledge of international destinations and holiday products.
• Experience handling customized travel requirements.
• Strong consultative selling and closing skills.
• Excellent communication and presentation skills.
• Strong negotiation and objection-handling ability.
• Excellent follow-up discipline.
• Ability to work with sales targets and revenue KPIs.
• Good knowledge of MS Office / Google Workspace and CRM/lead-management systems.
• Ability to manage multiple leads and sales opportunities simultaneously.

Preferred Experience

Experience selling:

• Luxury International Holidays
• Honeymoon Packages
• Family Holidays
• Couple / FIT Holidays
• Customized International Tours
• Europe
• Switzerland
• France / Italy / Spain
• Africa / Kenya / Tanzania / South Africa
• Maldives / Mauritius / Seychelles
• Japan
• Southeast Asia
• Middle East
• Australia & New Zealand
• Other premium international destinations

Ideal Candidate

We are looking for a sales-oriented travel professional and closer, not simply someone with general travel-industry experience.

The ideal candidate:

• Enjoys speaking with customers and understanding their travel aspirations.
• Can turn an enquiry into a compelling holiday proposal.
• Is confident discussing prices and handling objections.
• Has the ability to create urgency and close bookings without being pushy.
• Is commercially aware and understands margins.
• Takes ownership of leads from first enquiry to confirmed booking .
• Is motivated by targets, incentives and revenue performance.

High-performing candidates with a proven record of international holiday sales and strong conversion ratios may be offered a higher package.

Key Skills

International Travel Sales | Inside Sales | Inbound Lead Conversion | Holiday Sales | International FIT | Travel Packages | Lead Conversion | Revenue Generation | Consultative Selling | Closing | Negotiation | Objection Handling | Luxury Travel | Customized Holidays | CRM | Travel Industry

To Apply: Send your resume to with the subject line \"Travel Consultants – (Your Name)\". Apply only if you have relevant experience in selling international holidays/travel packages and converting inbound enquiries into confirmed bookings.