Patient Experience & Quality Improvement Specialist

Aga Khan University · Karachi, Karachi District; Sindh, Pakistan

Aga Khan University Hospital invites a qualified Specialist to lead patient experience initiatives in a multidisciplinary setting in Karachi. The role focuses on managing patient feedback, investigations of concerns, and driving service excellence across the organization.

The incumbent will coordinate RCA meetings, monitor data trends, and develop strategies to enhance patient satisfaction and safety in collaboration with clinical and non-clinical teams.