Market Coordinator
Salt · Charing Cross, Greater London, United Kingdom
FULL TIME
Job Description
Market Coordinator
If you want to know about the requirements for this role, read on for all the relevant information.
?? Location: Fully Remote (UK)
? Duration: 12-Month Contract
?? Rate: Up to £260 per day
?? Start Date: January 2027
Are you passionate about building strong partner relationships, solving complex problems and delivering exceptional customer experiences?
We're looking for a Market Coordinator to join a global travel platform's Key Accounts team. This role will see you acting as the day-to-day operational contact for a portfolio of strategic partners, supporting Key Account Managers by managing enquiries, escalations and operational activities while helping to drive partner success and engagement.
What you'll be doing:
Acting as the primary operational contact for strategic partners
Responding to partner enquiries in a professional and timely manner
Managing escalations from investigation through to resolution
Working cross-functionally with internal teams to resolve complex issues
Monitoring operational performance, risks and trends across accounts
Preparing reports, insights and data for business reviews
Supporting partners with product updates, process changes and new features
Identifying recurring issues and recommending process improvements
Building strong relationships with partners while delivering outstanding support
What we're looking for:
3+ years' experience within Account Management, Customer Success, Partner Support or Customer Support
Experience managing a portfolio of customer or partner accounts
Strong escalation management and problem-solving skills
Excellent written and verbal communication abilities
Strong stakeholder management experience
Ability to manage multiple priorities in a fast-paced environment
Analytical mindset with strong attention to detail
Experience using Salesforce or similar CRM platforms
Experience using Google Workspace
Jira experience would be beneficial
Nice to have:
Travel, hospitality or marketplace experience
Additional European languages. xrexnqw
This is a fantastic opportunity to join a high-performing team in a fully remote position, supporting strategic partners across Europe whilst gaining exposure to account management, customer success and partner operations on an international scale. ??
*Rates depend on experience and client requirements
If you want to know about the requirements for this role, read on for all the relevant information.
?? Location: Fully Remote (UK)
? Duration: 12-Month Contract
?? Rate: Up to £260 per day
?? Start Date: January 2027
Are you passionate about building strong partner relationships, solving complex problems and delivering exceptional customer experiences?
We're looking for a Market Coordinator to join a global travel platform's Key Accounts team. This role will see you acting as the day-to-day operational contact for a portfolio of strategic partners, supporting Key Account Managers by managing enquiries, escalations and operational activities while helping to drive partner success and engagement.
What you'll be doing:
Acting as the primary operational contact for strategic partners
Responding to partner enquiries in a professional and timely manner
Managing escalations from investigation through to resolution
Working cross-functionally with internal teams to resolve complex issues
Monitoring operational performance, risks and trends across accounts
Preparing reports, insights and data for business reviews
Supporting partners with product updates, process changes and new features
Identifying recurring issues and recommending process improvements
Building strong relationships with partners while delivering outstanding support
What we're looking for:
3+ years' experience within Account Management, Customer Success, Partner Support or Customer Support
Experience managing a portfolio of customer or partner accounts
Strong escalation management and problem-solving skills
Excellent written and verbal communication abilities
Strong stakeholder management experience
Ability to manage multiple priorities in a fast-paced environment
Analytical mindset with strong attention to detail
Experience using Salesforce or similar CRM platforms
Experience using Google Workspace
Jira experience would be beneficial
Nice to have:
Travel, hospitality or marketplace experience
Additional European languages. xrexnqw
This is a fantastic opportunity to join a high-performing team in a fully remote position, supporting strategic partners across Europe whilst gaining exposure to account management, customer success and partner operations on an international scale. ??
*Rates depend on experience and client requirements
Details
| Company | Salt |
| Location | Charing Cross, Greater London, United Kingdom |
| Type | FULL TIME |
| Niche | general |