Customer Support Specialist

Artech Infosystem Private Limited · Andhra Pradesh, India

Customer Service Representative (Chat Support) 0-2 Years

Walk-In Drive - Hyderabad

Position: Customer Service Representative (Chat Support)

Experience: 0-2 Years

Work Location: Hyderabad

Shift: Night Shift

Work Mode: 100% Work from Office

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Walk-In Details

Dates: 12th August - 30th August (Including Saturday & Sunday)

Time: 10:00 AM - 1:00 PM

Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad - 500032

IMPPORTANT: Please mention Aditya Kisan at the top of your resume before attending the interview.

Eligibility

Graduates Only - BA, B.Sc, MBA

Freshers and candidates with up to 2 years of experience can apply

Strong written English communication skills

Good typing speed and accuracy

B.Tech, M.Tech, MCA, and BCA candidates are not eligible

Key Responsibilities

• Provide customer support through chat platforms
• Resolve customer queries efficiently and professionally
• Maintain quality and customer satisfaction metrics (CSAT/NPS)
• Document customer interactions accurately
• Handle multiple chat conversations simultaneously

Preferred Skills

• Chat Support / Customer Service experience
• Exposure to Healthcare, Insurance, or Managed Care domains
• Familiarity with CRM and chat tools
• Excellent typing speed and multitasking abilities

Job Highlights

Attractive Salary (Based on Experience)

Two-Way Cab Facility

1 Month Client Training

Night Shift Opportunity

Career Growth in Customer Support Operations

Complete a 60-second Typing Test on before attending the interview.