Service Manager
Neos Recruitment Limited · Thurlby, Lincolnshire, United Kingdom
FULL TIME
Job Description
Service Manager
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Location: Newark
Salary: Up to £55,000 basic + company benefits
NEOS Engineering is working with an established machinery business and is looking for an experienced Service Manager to lead service operations across two depots.
This is a key leadership role, responsible for keeping workshop and field service activity running efficiently, safely and to a high standard for customers.
The Role
Manage day-to-day service operations across both depots, splitting your time between the two sites.
Lead, support and develop a team of fitters and service engineers, both workshop and mobile.
Plan and allocate workload to make the best use of labour, and keep jobs moving on time.
Act as the main point of contact for customers on service issues, breakdowns and expectations.
Monitor performance, productivity, costs and service KPIs, and report on progress.
Work closely with the parts and aftermarket teams to keep downtime to a minimum.
Ensure all work meets health and safety requirements, compliance standards and quality expectations.
Support recruitment, training and development within the service team.
The Candidate
We're looking for a hands-on Service Manager with a strong technical background and proven experience managing engineers in a plant, machinery or heavy equipment environment.
You'll ideally have:
Experience managing a service team, workshop or multi-site operation.
A solid technical understanding of heavy plant or machinery, with the credibility to support your engineers.
Strong planning and organisational skills, with a practical approach to problem-solving.
Good communication skills and the confidence to deal with customers at all levels.
A strong focus on health and safety and on delivering a quality service.
A full UK driving licence and the flexibility to travel between depots.
Relevant qualifications:
Time-served apprenticeship or NVQ Level 3 in plant, mechanical or heavy vehicle maintenance.
Management or leadership qualification would be beneficial.
IOSH or NEBOSH would also be advantageous.
Previous experience in a service manager, workshop manager or aftermarket role within plant, construction equipment or a similar industry would be particularly useful.
The Opportunity
Take a key leadership role across two busy depots.
Lead and develop an established service team.
Work closely with senior management in a supportive, hands-on business. xrexnqw
Up to £55,000 basic salary, plus company benefits.
If you're an experienced Service Manager looking for your next opportunity, we'd be keen to hear from you.
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Location: Newark
Salary: Up to £55,000 basic + company benefits
NEOS Engineering is working with an established machinery business and is looking for an experienced Service Manager to lead service operations across two depots.
This is a key leadership role, responsible for keeping workshop and field service activity running efficiently, safely and to a high standard for customers.
The Role
Manage day-to-day service operations across both depots, splitting your time between the two sites.
Lead, support and develop a team of fitters and service engineers, both workshop and mobile.
Plan and allocate workload to make the best use of labour, and keep jobs moving on time.
Act as the main point of contact for customers on service issues, breakdowns and expectations.
Monitor performance, productivity, costs and service KPIs, and report on progress.
Work closely with the parts and aftermarket teams to keep downtime to a minimum.
Ensure all work meets health and safety requirements, compliance standards and quality expectations.
Support recruitment, training and development within the service team.
The Candidate
We're looking for a hands-on Service Manager with a strong technical background and proven experience managing engineers in a plant, machinery or heavy equipment environment.
You'll ideally have:
Experience managing a service team, workshop or multi-site operation.
A solid technical understanding of heavy plant or machinery, with the credibility to support your engineers.
Strong planning and organisational skills, with a practical approach to problem-solving.
Good communication skills and the confidence to deal with customers at all levels.
A strong focus on health and safety and on delivering a quality service.
A full UK driving licence and the flexibility to travel between depots.
Relevant qualifications:
Time-served apprenticeship or NVQ Level 3 in plant, mechanical or heavy vehicle maintenance.
Management or leadership qualification would be beneficial.
IOSH or NEBOSH would also be advantageous.
Previous experience in a service manager, workshop manager or aftermarket role within plant, construction equipment or a similar industry would be particularly useful.
The Opportunity
Take a key leadership role across two busy depots.
Lead and develop an established service team.
Work closely with senior management in a supportive, hands-on business. xrexnqw
Up to £55,000 basic salary, plus company benefits.
If you're an experienced Service Manager looking for your next opportunity, we'd be keen to hear from you.
Details
| Company | Neos Recruitment Limited |
| Location | Thurlby, Lincolnshire, United Kingdom |
| Type | FULL TIME |
| Niche | general |