Employee Housing Manager

Vail Resorts · United States

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

• Starting Wage: $75,000 - $80,000 + annual bonus
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

• Drive day-to-day operations of regional employee housing portfolio by occupancy and budget tracking, facilities management, database software utilization, and performance metrics
• Design and execute on the Employee Housing strategy driving the Company’s short- and long-term business needs, to include data management, reporting, assessment, and assistance in furthering strategic planning efforts for Regional Team operations
• Lead a high performing team focused on value creation, engagement and development, delivering results, and supporting long-term organizational goals
• Manage complex internal relationships and ensure clear communications with stakeholders including local Housing Teams, VR Leadership, Housing Liaisons, HRBP’s, COO’s
• Set and track short- and long-term capital plan and drive execution of projects. Responsible for completion of all project plans and expenses.
• Manage and deliver standardized, best-practices, across the enterprise as a leader in the Enterprise Housing Team
• Train and support Housing Team in the delivery of exceptional customer service and strong interpersonal communication for resolution of resident conflicts and concerns
• Resolve high level complaints or concerns for region - provide resources and support for all residents, regional housing team and department
• Serve on Housing Leadership Team to help create and deliver standardized best-practices aligned with enterprise-wide values and strategy
• Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
• Other duties as assigned

• University/College Degree Required
• 2+ years’ experience in capital project management, project coordinator, or in supporting large-scale project development and implementation
• 2+ years’ experience in housing or related field
• Strong analytical experience
• Vendor and contract negotiation experience
• Budget and revenue management experience
• 3+ years’ experience of directly managing employees at a supervisory level
• Experience working with remote teams preferred
• Valid Driver’s License
• Proficient computer skills, especially Excel, Teams, and PowerPoint
• Experience in database management
• English strong written and verbal mandatory
• Spanish & French preferable
• Proven capability in data management and/or data analysis

• 4+ years’ experience in property management, housing, or similar experience
• Ability to align key stakeholders around a vision and to make timely recommendations based on insight, data, and influence.
• Experience with StarRez Housing strongly preferred