Customer Success Manager

Key deliverables:  Strengthen, build, enhance existing partnership with corporate clients in assigned portfolio  Supporting them in leveraging portal to derive tangible process & purchase savings  Cross sell products offered by company, primarily increasing Hotel penetration  On-board sister/ subsidiary companies of Parent companies for availing travel services  Track account performance on daily/ regular basis  Conducting Quarterly/ half yearly / annual Business reviews  Monitor profitability of managed accounts & overall portfolio  To be points person for partners in streamlining and providing solutions in case of issues  Build strong web of influence within managed corporates  Ring-fence partnership from competition  Track & report competition activities to Sales & Business D