Technical Support Representative | Voice & Chat - C1/B2 Level
Movate · Chennai, India
FULL TIME
Job Description
Dear Candidate,
Greetings from Movate Technologies (formerly CSS Corp)!
Job Description :
Position : Technical Support Engineer – International Voice Process Location :
Ground Floor, Ambit IT Park, No. 32A & B, Ambit Road, Ambattur Industrial Estate, Chennai, Tamil Nadu — , India Shift :
Night Shift Weekly Off :
Rotational Weekdays Experienced Required : Minimum 6 months to 2 Years
Responsibilities: · Respond promptly, courteously, and knowledgeably to technical support inquiries · Provide top-tier support to all customers with a goal of first call resolution · Educate customers on system installation/use, and assist in troubleshooting · Utilize prior customer support experience to enable customer success and happiness · Use problem-solving skills to solve customer issues and address concerns · Outbound calls to current customers to address issues, when needed
Notice Period : Immediate Joiner/15 Days Educational Qualification: Any Bachelor’s Degree CTC: 3 LPA to 4.5 LPA
How to Apply:
If your experience matches the above job description, kindly send your updated resume to:
#opentowork #TechnicalSupport #TechSupport #TechnicalSupportEngineer #CustomerSupport #TechnicalCustomerSupport #CustomerService #ITSupport #InternationalVoiceProcess #VoiceProcess #InternationalVoice #BPO #ContactCenter #CallCenter #ChennaiJobs #AmbatturJobs #JobsInChennai #ChennaiHiring #Networking #Troubleshooting #LANWAN #Hiring #JobOpening #ImmediateHiring #NightShiftJobs
Greetings from Movate Technologies (formerly CSS Corp)!
Job Description :
Position : Technical Support Engineer – International Voice Process Location :
Ground Floor, Ambit IT Park, No. 32A & B, Ambit Road, Ambattur Industrial Estate, Chennai, Tamil Nadu — , India Shift :
Night Shift Weekly Off :
Rotational Weekdays Experienced Required : Minimum 6 months to 2 Years
Responsibilities: · Respond promptly, courteously, and knowledgeably to technical support inquiries · Provide top-tier support to all customers with a goal of first call resolution · Educate customers on system installation/use, and assist in troubleshooting · Utilize prior customer support experience to enable customer success and happiness · Use problem-solving skills to solve customer issues and address concerns · Outbound calls to current customers to address issues, when needed
Notice Period : Immediate Joiner/15 Days Educational Qualification: Any Bachelor’s Degree CTC: 3 LPA to 4.5 LPA
How to Apply:
If your experience matches the above job description, kindly send your updated resume to:
#opentowork #TechnicalSupport #TechSupport #TechnicalSupportEngineer #CustomerSupport #TechnicalCustomerSupport #CustomerService #ITSupport #InternationalVoiceProcess #VoiceProcess #InternationalVoice #BPO #ContactCenter #CallCenter #ChennaiJobs #AmbatturJobs #JobsInChennai #ChennaiHiring #Networking #Troubleshooting #LANWAN #Hiring #JobOpening #ImmediateHiring #NightShiftJobs
Details
| Company | Movate |
| Location | Chennai, India |
| Type | FULL TIME |
| Niche | general |