Social Media and E-commerce Sales Specialist
ERC Luxury · Seattle, Washington, United States
FULL TIMEtemporary
Job Description
Pre-Owned Luxury, Part-Time
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Bellevue, Washington. On-site. $25–$30 per hour plus 2% sales commission.Guaranteed 20 hours per week. Additional hours by prior mutual agreement.About ERC Luxury and the RoleERC Luxury specializes in pre-owned designer handbags and fashion accessories. We are buildingdirect-to-consumer sales using our U.S.-based inventory and local operations, primarily servingEnglish-speaking U.S. customers while also engaging Chinese-speaking customers in the UnitedStates.We are seeking a hands-on, part-time specialist to turn compelling product content into qualifiedinquiries and online purchases. This role combines English-language content creation, social mediaoperations, product-page support, and customer follow-up, not content publishing alone.Key Responsibilities• Create English-language product photos, short videos, captions, and demonstrations usingphysical inventory; accurately show materials, dimensions, accessories, condition, and visiblewear.• Plan and manage an Instagram and Facebook content calendar. Adapt selected content forTikTok, and Xiaohongshu as priorities and scheduled hours allow; support livestreams whereappropriate.• Maintain accurate product listings and purchase links. Verify SKU, stock availability, productdetails, and approved retail prices before publication.• Respond to comments and direct messages during scheduled work hours; understandcustomer needs, recommend suitable products, provide purchase links, and record salesfollow-up.• Coordinate stock checks, fulfillment, and after-sales questions with the team. Follow approvedpolicies for discounts, refunds, authenticity information, and delivery commitments.• Research relevant competitors, pricing, and customer interests. Report weekly on traffic,qualified inquiries, paid orders, sales net of returns, and profitability where data is available.• Use company accounts and retain working files and customer records in company systems.Protect customer information, procurement costs, and non-public wholesale pricing.What You Bring• Fluent professional English, including strong writing, clear product presentation, and effectivecustomer communication.• Genuine interest in pre-owned designer handbags and willingness to learn product details,condition standards, and responsible product descriptions.• Demonstrable content-creation ability through prior work or a sample project; willingness tolearn sales follow-up and connect content performance with customer purchases.• Strong organization, attention to detail, and comfort with spreadsheets and basic platformanalytics; availability for on-site work at our Bellevue office. 1Preferred ExperienceMandarin proficiency is strongly preferred for collaboration with our China-based sourcing team.Relevant social media, e-commerce, luxury resale, retail sales, or customer-service experience isvalued, along with familiarity with CapCut, Canva, or similar tools. On-camera and livestreamexperience is a plus. Relevant education is welcome, but current-student or recent-graduate status isnot required; practical ability and work samples matter most. 2Schedule, Pay and BenefitsThis is an on-site, part-time employee position based at our Bellevue, Washington office, with aguaranteed regular schedule of 20 hours per week. Additional hours and any evening or weekendshifts will be agreed in advance. Customer-response coverage will be defined within paid workinghours; continuous availability is not expected.Pay is $25–$30 per hour, based on relevant skills and experience. All working time, includingrequired training and meetings, is paid. Paid sick leave is provided in accordance with Washingtonlaw.Sales CommissionIn addition to hourly pay, this position earns a sales commission equal to 2% of attributable netmerchandise sales. Net merchandise sales means the amount actually paid for merchandise afterdiscounts, returns, and refunds, excluding sales tax and shipping charges.A sale qualifies once the sale is completed and the applicable customer return period has expired.Qualifying sales are included in the calculation for the calendar month in which both conditions aremet, and the commission is paid in the following month on the scheduled commission payday, subjectto applicable wage-payment deadlines.First 90 Days and GrowthThe initial 90-day performance review will assess product accuracy, English communication, contentconsistency, reliable customer follow-up, and measurable progress from content to inquiries andsales. Priorities and targets will reflect available inventory, approved resources, and scheduled hours,not follower counts alone.Strong performance may lead to expanded responsibilities, additional hours, or consideration for afull-time role, subject to business needs. Completion of the review period does not guarantee a changein employment status, pay, hours, or immigration sponsorship.Work Authorization and Future SponsorshipCandidates must have valid U.S. work authorization before starting. CPT/OPT candidates may beconsidered where the role, actual schedule, field of study, and required approvals meet applicableschool and immigration requirements. STEM OPT eligibility and employer obligations will beassessed separately; eligibility is not assumed.ERC Luxury may consider future employment-based sponsorship, including H-1B, for an eligible roleand candidate, subject to business needs, legal review, and applicable requirements. Suchconsideration is separate from the 90-day review or any move to full-time employment. Sponsorshipand immigration approval are not guaranteed.How to ApplyEmail your résumé and a brief introduction to Include your availability and2–3 relevant work samples, explaining your personal contribution and any results you can sharewithout disclosing confidential information.Subject: Social Media and E-commerce Sales Specialist – [Your Name]If you do not have published work, you may submit a self-created sample. An English-languageproduct-presentation video of 60–90 seconds is welcome but optional. xzbcwsv Shortlisted candidates may beinvited to a brief paid skills exercise.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Bellevue, Washington. On-site. $25–$30 per hour plus 2% sales commission.Guaranteed 20 hours per week. Additional hours by prior mutual agreement.About ERC Luxury and the RoleERC Luxury specializes in pre-owned designer handbags and fashion accessories. We are buildingdirect-to-consumer sales using our U.S.-based inventory and local operations, primarily servingEnglish-speaking U.S. customers while also engaging Chinese-speaking customers in the UnitedStates.We are seeking a hands-on, part-time specialist to turn compelling product content into qualifiedinquiries and online purchases. This role combines English-language content creation, social mediaoperations, product-page support, and customer follow-up, not content publishing alone.Key Responsibilities• Create English-language product photos, short videos, captions, and demonstrations usingphysical inventory; accurately show materials, dimensions, accessories, condition, and visiblewear.• Plan and manage an Instagram and Facebook content calendar. Adapt selected content forTikTok, and Xiaohongshu as priorities and scheduled hours allow; support livestreams whereappropriate.• Maintain accurate product listings and purchase links. Verify SKU, stock availability, productdetails, and approved retail prices before publication.• Respond to comments and direct messages during scheduled work hours; understandcustomer needs, recommend suitable products, provide purchase links, and record salesfollow-up.• Coordinate stock checks, fulfillment, and after-sales questions with the team. Follow approvedpolicies for discounts, refunds, authenticity information, and delivery commitments.• Research relevant competitors, pricing, and customer interests. Report weekly on traffic,qualified inquiries, paid orders, sales net of returns, and profitability where data is available.• Use company accounts and retain working files and customer records in company systems.Protect customer information, procurement costs, and non-public wholesale pricing.What You Bring• Fluent professional English, including strong writing, clear product presentation, and effectivecustomer communication.• Genuine interest in pre-owned designer handbags and willingness to learn product details,condition standards, and responsible product descriptions.• Demonstrable content-creation ability through prior work or a sample project; willingness tolearn sales follow-up and connect content performance with customer purchases.• Strong organization, attention to detail, and comfort with spreadsheets and basic platformanalytics; availability for on-site work at our Bellevue office. 1Preferred ExperienceMandarin proficiency is strongly preferred for collaboration with our China-based sourcing team.Relevant social media, e-commerce, luxury resale, retail sales, or customer-service experience isvalued, along with familiarity with CapCut, Canva, or similar tools. On-camera and livestreamexperience is a plus. Relevant education is welcome, but current-student or recent-graduate status isnot required; practical ability and work samples matter most. 2Schedule, Pay and BenefitsThis is an on-site, part-time employee position based at our Bellevue, Washington office, with aguaranteed regular schedule of 20 hours per week. Additional hours and any evening or weekendshifts will be agreed in advance. Customer-response coverage will be defined within paid workinghours; continuous availability is not expected.Pay is $25–$30 per hour, based on relevant skills and experience. All working time, includingrequired training and meetings, is paid. Paid sick leave is provided in accordance with Washingtonlaw.Sales CommissionIn addition to hourly pay, this position earns a sales commission equal to 2% of attributable netmerchandise sales. Net merchandise sales means the amount actually paid for merchandise afterdiscounts, returns, and refunds, excluding sales tax and shipping charges.A sale qualifies once the sale is completed and the applicable customer return period has expired.Qualifying sales are included in the calculation for the calendar month in which both conditions aremet, and the commission is paid in the following month on the scheduled commission payday, subjectto applicable wage-payment deadlines.First 90 Days and GrowthThe initial 90-day performance review will assess product accuracy, English communication, contentconsistency, reliable customer follow-up, and measurable progress from content to inquiries andsales. Priorities and targets will reflect available inventory, approved resources, and scheduled hours,not follower counts alone.Strong performance may lead to expanded responsibilities, additional hours, or consideration for afull-time role, subject to business needs. Completion of the review period does not guarantee a changein employment status, pay, hours, or immigration sponsorship.Work Authorization and Future SponsorshipCandidates must have valid U.S. work authorization before starting. CPT/OPT candidates may beconsidered where the role, actual schedule, field of study, and required approvals meet applicableschool and immigration requirements. STEM OPT eligibility and employer obligations will beassessed separately; eligibility is not assumed.ERC Luxury may consider future employment-based sponsorship, including H-1B, for an eligible roleand candidate, subject to business needs, legal review, and applicable requirements. Suchconsideration is separate from the 90-day review or any move to full-time employment. Sponsorshipand immigration approval are not guaranteed.How to ApplyEmail your résumé and a brief introduction to Include your availability and2–3 relevant work samples, explaining your personal contribution and any results you can sharewithout disclosing confidential information.Subject: Social Media and E-commerce Sales Specialist – [Your Name]If you do not have published work, you may submit a self-created sample. An English-languageproduct-presentation video of 60–90 seconds is welcome but optional. xzbcwsv Shortlisted candidates may beinvited to a brief paid skills exercise.
Details
| Company | ERC Luxury |
| Location | Seattle, Washington, United States |
| Type | FULL TIME |
| Niche | general |
| Experience | temporary |
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